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Yard Administrator

4 months ago

Doncaster, United Kingdom SYNETIQ Full time

**Job description**

**Yard Administrator**

SYNETIQ, an IAA company (NYSE: IAA), is one of the UK’s largest vehicle salvage, dismantling and recycling companies. A world away from the old-school concept of a breaker’s yard, we’re focused on more sustainable motoring solutions through our integrated circular model.

We work with customers and clients to offer affordable, sustainable motoring solutions that don’t cost the Earth. Our services are for customers looking for quality used car parts and businesses who want to maximise the financial and environmental return of their vehicles.

We are looking for a full time Yard Administrator based at our site at Bristol. Reporting to the Site Manager, they will be part of a busy team that run the daily site salvage operation process.

**Key areas of responsibility**
- Face to face with customers collecting vehicles from the auction, ensuring all documents and keys are handed out at the time of collection
- Taking private entries over the counter
- Locating vehicles that have been dropped off on site, ensuring they are sent to the relevant people to get processed
- Processing logbooks, doc pack and keys that are either filed safety or disposed of correctly following GDPR rules
- Maintaining general housekeeping duties
- Taking payments for auction vehicles and processing charges from insurance companies to release a vehicle
- Dealing with any complaints effectively and in a warm and friendly manner, escalating where appropriate to the relevant sales and service area

**Personal attributes**:

- Excellent communication and customer service skills, both written and verbally
- Previous experience in a similar customer facing role
- Excellent attention to detail
- Excellent organisation and time management skills
- Adaptable and self motivated
- Ability to work closely within a small team

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Doncaster: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Admin
- Wellsyke