Entry Level Medical Receptionist Administrator

6 months ago


Edinburgh, United Kingdom Microcom Training Full time

**THIS ROLE IS DESIGNED FOR A RECENT SCHOOL OR COLLEGE LEAVER**

Your role is to be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.

Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

To support the administration team with non-NHS requests, secretarial duties, document management and recalls.

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

- Maintaining and monitoring the practice appointment system
- Process requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Generate repeat prescriptions and process all prescriptions requests in accordance with practice protocols
- Signpost patients to the correct service
- Process incoming and outgoing mail
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patient’s healthcare records as necessary
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Type and process referrals to external agencies such as secondary care using Sci-Gateway
- Process requests for information i.e. SAR, insurance / solicitors letters/non NHS letters
- Manage all queries (including administrative queries) as necessary in an efficient manner
- Carry out EMIS searches as requested

In addition to the primary responsibilities, the medical administrator may be requested to:

- Partake in audit
- Support administrative and reception staff, providing cover during staff absences
- Complete opening and closing procedures in accordance with the duty rota
- Ordering and monitoring of stationery supplies

**What will I learn?**

You will learn about data protection, storing and receiving data, diary management, how to use our IT and Database systems. You will also learn how to communicate in a busy office environment, how to manage your workload and customer service skills.

**What qualifications or qualities are required?**
- National 5 English required
- Experience of working with the general public
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- Ability to follow policy and procedure

**Job Types**: Full-time, Apprenticeship

Pay: From £14,625.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



  • Edinburgh, United Kingdom Hire-online Full time

    Our busy client's office in **Edinburgh City Centre** is seeking a motivated **Receptionist / Admin Assistant** to join their dynamic team. - Join a dynamic team in a central Edinburgh location. - Engage in a varied role that offers exposure to multiple departments and tasks. - Enjoy a work-life balance with Monday to Friday hours from 9am to 5pm. - Take...


  • Edinburgh, United Kingdom NHS Scotland Full time

    165 Colinton Mains Drive, Edinburgh EH13 9AF Firrhill Medical Centre are looking for an enthusiastic team player to join our small but busy Practice as Medical Receptionist/Administrator. The role of Medical Receptionist/Administrator is rewarding, and the suitable candidate must have the ability to multi-task and work under pressure with excellent time...


  • Edinburgh, United Kingdom Longhouse Surgery Full time

    The Long House Surgery is looking to recruit an enthusiastic and pro-active individual to join their friendly team of receptionists. As part of this team you will be responsible for providing a welcoming, efficient and friendly service to our patients. There will occasionally be the requirement to assist in the provision of additional hours to cover annual...

  • Medical Receptionist

    6 months ago


    Edinburgh, United Kingdom Bangholm Medical Centre Full time

    **Do you want to work as part of a fantastic team?** **Are you caring, approachable and friendly?** We are a large and busy GP surgery with around 11,000 patients, located on Ferry Road. We are looking to welcome a new enthusiastic receptionist to join our friendly team. The role involves being the first point of contact for our patients and providing...

  • Medical Receptionist

    6 months ago


    Edinburgh, United Kingdom NHS Scotland Full time

    **Niddrie Medical Practice, Edinburgh** **Medical Practice Receptionist - 20-35 hours per week** **Salary: £11.70 per hr.** We are looking for a medical receptionist to join our hardworking and friendly team. You will join a team of five receptionists, five GPs, a team of specialised nurses, a community link worker, a pharmacist, a psychologist, and our...


  • Edinburgh, United Kingdom Grange Medical Group Full time

    **Grange Medical Group** is a 4 partner, 2 GP long standing training practice in South East Edinburgh, we have over 7000 patients in a very affluent part of Edinburgh town Centre We have a friendly, helpful team and reliable Administration team looking for a new member to join us. Applicants must have excellent telephone manner, good communication and...


  • Edinburgh, United Kingdom Time Recruitment Services Full time

    We are recruiting for immediately available temporary staff including Receptionists and Administrators for professional organisations i.e. finance, legal and property within Edinburgh and the surrounding areas. Typical responsibilities include: - Data Entry and general office administration - Office filing and photocopying - Using switchboard experience to...


  • Edinburgh, United Kingdom Hireonline Full time

    **Temporary Receptionist / Administrator** Are you ready to dive into an exciting opportunity within Edinburgh and looking for a fantastic work-life balance? Are you organised, detail-oriented, and looking for a Part Time Receptionist / Administrator role within the Musselburgh? This is an exciting temporary position starting in March. - Job Title:...


  • Edinburgh, United Kingdom ETMAD Full time

    **Job Title: Administrative Assistant/Receptionist** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Greet and welcome visitors, clients, and employees with a friendly and professional demeanor - Answer, screen, and direct incoming phone calls - Manage the reception area, keeping it clean and organized - Handle incoming and...

  • Medical Administrator

    4 weeks ago


    Edinburgh, United Kingdom NHS Scotland Full time

    Kingswells Medical Practice KINGSWELLS MEDICAL PRACTICE KINGSWOOD DRIVE, KINGSWELLS. AB15 8TB Part-time Medical Administrator: 16 Hours per week Salary dependent on experience Due to retirement Kingswells Medical Practice is seeking to recruit an enthusiastic part time medical administrator with receptionist duties for 16 hours per week,...

  • Medical Receptionist

    4 weeks ago


    Edinburgh, United Kingdom NHS Scotland Full time

    The Health Centre, 2-4 Kirkland Road, Kilbirnie KA25 6HS Kilbirnie Medical Practice is looking for a Medical Receptionist to cover either 1 full time position or preferably 2 part-time positions up to 40 hours per week. Cover will be required from 08.30am-5.30pm The ideal applicants will be well-motivated, organised individuals who work to a high...


  • Edinburgh, United Kingdom Specialized Signs Full time

    Specialized Signs Ltd is one of Scotland's largest signage companies based in Newbridge, Edinburgh. **Key Responsibilities: -** - Sign in & out customer vehicles. - Answering phone, transferring calls & taking messages - Filing - Ordering Uniform/PPE - Ordering of Office Stationery. - Typing letters and memos - General ad hoc administration duties as they...


  • Edinburgh, United Kingdom Bangholm Medical Centre Full time

    **Do you want to work as part of a fantastic team?** **Are you caring, approachable and friendly?** We are a large and busy GP surgery with around 10,500 patients, located on Ferry Road. We are looking to welcome a new enthusiastic receptionist to join our friendly team. The role involves being the first point of contact for our patients and providing...

  • Medical Administrator

    6 months ago


    Edinburgh, United Kingdom Blackhall Medical Centre Full time

    We are looking for an experienced Medical Administrator To provide an excellent administrative service to support the needs of the Practice - specifically in order to reduce the administrative workload for GP’s and other clinical staff, enabling them to see more patients, thereby reducing waiting times for appointments. Blackall Medical Centre is located...

  • Medical Administrator

    6 months ago


    Edinburgh, United Kingdom Blackhall Medical Centre Full time

    We are looking for an experienced Medical Administrator To provide an excellent administrative service to support the needs of the Practice - specifically in order to reduce the administrative workload for GP’s and other clinical staff, enabling them to see more patients, thereby reducing waiting times for appointments. Blackall Medical Centre is located...


  • Edinburgh, United Kingdom ETMAD Full time

    **Job Title: Front Desk Receptionist** **Company: ETMAD** **Location: Edinburgh** **Key Responsibilities**: - Greet and welcome visitors with a warm and professional demeanor - Answer, screen, and direct incoming phone calls - Manage the reception area, keeping it clean and organized - Handle incoming and outgoing mail and packages - Assist with...


  • Edinburgh, United Kingdom Murray Beith Murray Full time

    The firm: Murray Beith Murray is one of Scotland’s leading private client law firms. For over 170 years we have specialised in meeting the legal, financial and administrative needs of individuals and families, trusts, charities and private companies. The role: We are looking to recruit an experienced Receptionist/ Administrator to provide a professional...


  • Edinburgh, United Kingdom Murray Beith Murray Full time

    **The firm**: Murray Beith Murray is one of Scotland’s leading private client law firms. For over 170 years we have specialised in meeting the legal, financial and administrative needs of individuals and families, trusts, charities and private companies. For more information, please visit our website. **The role**: We are looking to a recruit an...

  • Receptionist

    6 months ago


    Edinburgh, United Kingdom Blue Arrow Full time

    **Job title: Receptionist** **Location: Midlothian, Edinburgh** **Contract: Full Time, Permanent** **Shifts: 37.5 hours per week, Monday - Friday, 8am-4pm (offers flexi)** **Work model: On site full time** Blue Arrow has an exciting opportunity for ideally an experienced Receptionist/PA - however if you have the skills required from working as an...

  • Dental Receptionist

    6 months ago


    Edinburgh, United Kingdom Edinburgh G&T Full time

    Company Overview: We are a thriving dental practice, located in the heart of Edinburgh. We are committed to providing exceptional dental care to our patients. Our practice prides itself in creating a warm and welcoming environment for both staff and patients alike. Position Overview: **Responsibilities**: - Greet and welcome patients in a warm and...