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Skin Consultant and Salon Co-ordinators

3 months ago

Newry and Mourne, United Kingdom Zen Day Spa Full time

**Are you a qualified Retail/Skin Consultant/Therapist, experience working in sales and managerial positions, got a passion for skin & beauty looking for a new career challenge and build on your career portfolio in 2024?**

**If you have at least 12 months experience within a busy beauty salon / Skin Counter Retail Environment and motivated to succeed in an ever-growing industry, then we could have a role suitable for you.**

**We are currently looking for Skin Consultant and Salon Co-Ordinators**

Salon Coordinator Responsibilities:

- Greeting and welcoming customers and tending to complaints and queries.
- Performing Skin Consultations
- Coordinating staff shifts and cleaning schedules.
- Managing Diary / Appointment system / Confirming Appointments / PT / Sending out Consultation forms ensuring full staff / Room / Machine utilization for smooth day to running.
- Overseeing Retail/ Activity promoting retail sales. / Keeping up date with VM / Product launches/ Retail stock Management.
- Training staff on new systems, policies, and best practices.
- Supervising the appointment booking and cancellation schedules.
- Managing the ordering and stock control of equipment and supplies, including consumables, office supplies, and sales products.
- Meeting with the management team to develop operational, sales, and marketing strategies.
- Managing the petty cash, POS system, and operational budgets.
- Ensuring that the salon is kept clean and organized.
- Enforcing all health and safety regulations and protocols.
- Generating operational reports for presentation to the management team.
- Updating/ Continual Monitoring of all social media / Marketing. Being reactive / responsive to competitors activity/ Calendar Events
- Be Consistent in professional presentation and pleasant demeanour.
- Other chores to support management and therapists in salon

**Attributes**
- Sound knowledge of salon software.
- Proficiency in administrative computer software, such as MS Word, Excel, and Outlook.
- The ability to remain calm in pressured situations.
- Exceptional organizational and multi-tasking skills.
- Excellent customer service abilities.
- Strong sales and marketing skills.
- Great leadership skills.

**What to expect in return**:

- Salary reflective upon experience
- Excellent Commission Structure
- Ongoing Training and Development with high-quality award-winning brands
- Friendly working environment
- Opportunity to shape & develop your own role
- Employee discount
- On-site Parking
- Recommend a Friend Scheme
- Gratitudes
- Quarterly recognition program
- Team nights and social events

**Requirements**:

- Have a strong work ethic
- Have Strong Sales Experience
- Have excellent organisational skills
- Retail and Managerial Experience beneficial
- Be willing to sell retail products and treatment add-ons
- Display a flexible work approach to include evening, weekend, and holiday periods
- Have excellent people, time management, communication, and organisational skills
- Willing to be a brand ambassador and understand the importance of appearance and have impeccable grooming standards
- Have a genuine love of beauty, customer service, sales and going the extra mile for clients
- Preferred good knowledge of spa, wellness, and beauty treatments preferred
- Access to wellbeing articles, podcasts, tools, resources, and academy

**Requirements**:

- Flexibility work approach, include evenings and Saturdays
- People orientated - friendly, positive demeanor
- A genuine passion for beauty & aesthetics
- Be able to work as a part of a team and also under own initiative
- Reliable, hardworking and ability to work in a busy environment
- Desire to grow with an expanding company
- Strong work ethic
- Be able to provide advice and recommend products
- Sales focused and experience with targets
- Fluent English

**Our Values**

**Empowered to Belong**
- Instinctively Understand the importance of building trusting relationships and enjoying making that happen.
- Understand the importance and the role of the client and patients in our business.
- Foster, support and contribute to a culture of including and being your true self.

**Inspiring Growth**
- Take personal responsibility to ensure an understanding of the business goals, aligning personal success to team success.
- Aim to deliver on the unexpected by putting clients and patients at the heart of everything you do.
- Never settle for Mediocrity and are passionate about delivering on the small things.

**Encouraging Development**
- Encouraging personal performance and development in achieving objectives.
- Reflect and proactively seek feedback on all tasks and experiences to ensure continuous improvement.
- Share ideas, opinions, and feedback with fellow colleagues’ management and stakeholders to remain as the industry leader

**Job Types**: Full-Time (40hours), Part-Time (16-24hours), Floating Positions Available

Schedule: Day Shift and Saturdays

Work Location: In person;

**Jo