Telephone Operator

4 months ago


Great Ponton, United Kingdom Motorcycle Transport Ltd Full time

SOS Motorcycle Recovery is a specialist in the roadside repair, recovery and transport of motorcycles. We work 365 days a year, operating from 6am-12am. We are the largest transporter of built motorcycles in the UK.

We are currently recruiting for breakdown recovery telephone operators. This role involves handling incoming calls from customers and agencies, liaising with agencies, and providing customer updates. We are currently looking for somebody to work a 5 day week. Sunday to Thursday, 10am-7pm.

Rate increases will be considered for individuals that excel in the position and prove to be efficient within the role.

We are interested in hearing from you if you have the following skills:

- IT Literate
- Team Player
- Can work under pressure
- Customer service experienced
- Basic geographical knowledge (or can use google maps)

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Weekend availability

Application question(s):

- Can you confirm you are happy to work the advertised shift of Sunday-Thursday, 10am-7pm?

**Experience**:

- Customer service: 2 years (preferred)
- Basic Geographical: 1 year (preferred)
- Basic IT: 2 years (preferred)
- Telephone: 2 years (preferred)

Work Location: In person


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