Customer Service Liaison

22 hours ago


Great Eccleston, Lancashire, United Kingdom The Business Connection Full time

The Business Connection is seeking an experienced Customer Service Liaison to join our team based in Chester. As a key member of our Operations department, you will be responsible for delivering exceptional customer service and support to our clients.

About the Role

We are looking for someone with a proven track record in customer service, preferably within a fast-paced payroll environment. The successful candidate will have strong communication skills, the ability to multitask, and a passion for building strong relationships with clients.

Key responsibilities include:

  • Providing professional customer service via telephone and email
  • Managing inbound calls and resolving queries in a timely manner
  • Working closely with the Service Team to ensure seamless customer experience

We offer a competitive salary of £30,000 - £35,000 per annum, depending on experience. Benefits include 25 days' holiday plus bank holidays, company pension, private medical insurance, and health and wellbeing programme.



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