IT Support Specialist for Network Infrastructure
4 days ago
We are seeking a highly skilled IT Support Specialist to join our team at Obsidian Networks Ltd. This is an exciting opportunity for a motivated individual to work in a dynamic environment, delivering exceptional support services to our clients.
Key Responsibilities- Liaise with clients and provide on-site support, installations, maintenance, and upgrades of their network infrastructure.
- Install and maintain Cat 5/6 cabling, hosted VOIP systems, including 3cx and Yeastar, and other networking equipment.
- Respond to faults, replace equipment, and install new IT products and services as required.
- Work collaboratively with the team to ensure seamless delivery of services and meet client expectations.
- Prior experience in a similar role within an MSP environment.
- Experience installing hosted VOIP systems, including 3cx and Yeastar.
- Proficiency in Microsoft cloud-based services, including 365, SharePoint, OneDrive, and Teams.
- Strong networking, routing, and firewall knowledge.
- Project experience in network design, implementation, and troubleshooting.
- A full clean driving license to operate company vehicles.
- A competitive salary of £45,000 - £55,000 per annum, depending on experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A collaborative and team-oriented work environment with opportunities for growth and advancement.
- A comprehensive employee benefits package, including health insurance, pension scheme, and 20 days' holiday plus bank holidays.
Obsidian Networks Ltd is a leading provider of IT services, committed to delivering exceptional support and solutions to our clients. We pride ourselves on our collaborative culture, excellent communication skills, and dedication to customer satisfaction.
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