IT Support Specialist for Network Infrastructure

4 days ago


Great Eccleston, Lancashire, United Kingdom Obsidian Networks Ltd Full time
Job Description

We are seeking a highly skilled IT Support Specialist to join our team at Obsidian Networks Ltd. This is an exciting opportunity for a motivated individual to work in a dynamic environment, delivering exceptional support services to our clients.

Key Responsibilities
  • Liaise with clients and provide on-site support, installations, maintenance, and upgrades of their network infrastructure.
  • Install and maintain Cat 5/6 cabling, hosted VOIP systems, including 3cx and Yeastar, and other networking equipment.
  • Respond to faults, replace equipment, and install new IT products and services as required.
  • Work collaboratively with the team to ensure seamless delivery of services and meet client expectations.
Requirements
  • Prior experience in a similar role within an MSP environment.
  • Experience installing hosted VOIP systems, including 3cx and Yeastar.
  • Proficiency in Microsoft cloud-based services, including 365, SharePoint, OneDrive, and Teams.
  • Strong networking, routing, and firewall knowledge.
  • Project experience in network design, implementation, and troubleshooting.
  • A full clean driving license to operate company vehicles.
What We Offer
  • A competitive salary of £45,000 - £55,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A collaborative and team-oriented work environment with opportunities for growth and advancement.
  • A comprehensive employee benefits package, including health insurance, pension scheme, and 20 days' holiday plus bank holidays.
About Us

Obsidian Networks Ltd is a leading provider of IT services, committed to delivering exceptional support and solutions to our clients. We pride ourselves on our collaborative culture, excellent communication skills, and dedication to customer satisfaction.



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