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Customer Service Administrator

5 months ago


Chelmsford, United Kingdom Prime Appointments Full time

A dynamic technology & communications company in Chelmsford is looking to recruit a Customer Service Administrator working Monday - Thursday 9-5.30 and a 5pm finish on a Friday (37.5 hours a week).
Paying £11.00 per hour and this is a temporary - permanent position starting asap.

This Customer Service Administrator would suit a confident, organised person with a keen interest in dealing with Customers and Technology. Previous experience in a Customer Service role is required as you strive to deliver excellence to our growing customer base.

**Key responsibilities include**:

- Build customer and supplier relationships
- Dealing with courier companies in relation to customer orders
- Dealing with phone enquiries in relation to customer orders and stock
- Managing customer service inbox and ticketing systems
- Processing Customer details on various customer portals

**Skills Required**:

- Highly motivated team player with good interpersonal skills
- Likes telephone work
- Good communication skills, both written and verbal
- Good punctuality and time management