Housing Coordinator
3 days ago
**Do you love how it feels to support people through important times of their lives?**
Our** Housing Coordinators **provide an enhanced, proactive housing management service to residents in our designated temporary homeless accommodation, and offer progression towards sustainable, appropriate move-on from the service.
We have a rewarding opportunity for a **Housing Coordinator **to join our Basingstoke scheme on a permanent basis.
**Responsibilities include**:
- Assisting residents to ensure they are receiving their full benefit entitlements, support with debt management and managing their money more effectively.
- Tenancy management - working with residents to resolve issues like payment of rent, antisocial behaviour, and other associated matters.
- Offering advice and guidance on keeping the property and themselves safe to offer physical and emotional safety.
- Offer support to residents to access specialist support services if required.
- Empowering residents to access employment, training, or volunteering services.
- Helping to keep residents safe by carrying out peer lead health and safety and risk assessments of property.
- Providing residents with advice and facilitating a move to alternative accommodation as required.
- Take part in our out of hours service available to residents should they require assistance.
**What you'll need**
You will have experience working within a similar role, including lettings management, tenancy management, income, housing, and supporting individuals to their move on to permanent accommodation.
You'll need to have strong communication, empathy, and a genuine want to help the community. You'll have the ability work in a fast-paced environment with excellent organisations skills
You'll be resilient, able to work alone as well as collaborate well as part of a team and have the ability to prioritise and manage your own workload effectively.
Please note - you will also be required to visit other schemes in the area, so a full UK driver's license and your own transport is essential
**What you'll get from us**
- Industry leading pension, up to 12% matched contributions plus life cover
- 25 days holiday + Bank holidays (including 1 day extra for each year worked up to 30 days)
- A pot of £450 to spend on other discounted benefits of your choice such as dental plans and lots more
- A suite of personal development programmes
- Discounts with a huge array of partners such as our fab tech reward which allows you buy market leading technology and spread the cost with no interest
If this sounds like an opportunity you've been waiting for and you've got the right skills, we'd love to hear from you
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