Despatch Coordinator

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The Despatch Coordinator will be responsible for facilitating warehouse activities, utilising warehouse management systems (WMS), and supporting all functions within the warehouse.

You will play a crucial role in ensuring timely outbound operations, resolving operational queries, and maintaining a high level of service for both customers and internal teams.

This Despatch Coordinator will report to the Despatch Manager.

**Key responsibilities**
- Support outbound warehouse operations, ensuring orders are processed efficiently and accurately.
- Coordinate operations to meet vehicle departure times, optimising delivery schedules.
- Resolve queries related to WMS and operational processes, providing timely solutions.
- Assist in broader warehouse functions when required, contributing to a seamless operation.
- Collaborate with the warehouse administration team to streamline processes and enhance efficiency.
- Maintain a commitment to delivering exceptional service to customers and internal stakeholders.
- Adhere to company Health and Safety policies and procedures, promoting a safe working environment for all staff.

**About you**
- Punctual with excellent time management skills, able to meet deadlines effectively.
- Prior experience with warehouse management systems (WMS) is preferable.
- Proactive, friendly, and approachable demeanour, with a willingness to assist others.
- Capable of working independently and as part of a busy team, adapting to changing priorities.
- Strong communication skills, both verbal and written, with the ability to interact effectively with colleagues and customers.
- Highly organised, with keen attention to detail to ensure accuracy in all tasks.

**What you can expect**
- 25 days holiday excluding public holidays increasing after 2 years’ service
- Option to buy holidays
- Personal bonus of up to 5% of salary, based on performance against key objectives
- Company bonus of up to 15% of salary
- Company pension scheme matching up to 5% of contributions
- 18 weeks enhanced maternity leave and 4 weeks paternity leave.
- Cycle to work scheme & Season ticket loan
- Employee Assistance Programme
- Travel insurance
- Employee wine discount
- Retail, wellbeing, technology, and travel discount

Liberty Wines is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).

We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.

Liberty Wines celebrates diversity, and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves.