Direct Dispatch Co-ordinator

3 days ago


StokeonTrent, United Kingdom RKW Ltd Full time

_**Direct Dispatch Co-Ordinator**_

Job Title: Direct Dispatch Co-Ordinator
Positions: Full Time
Department: Sales
Reports to: Direct Dispatch Sales Manager
Location: Sutton House, Berry Hill Road, Stoke-on-Trent ST4 2NL
- **Responsibilities and Duties**_
- Order Processing
- Taking ownership of designated accounts working independently
- Product set up
- Arranging returns/credits and replacements
- Setting up and monitoring pricing
- Using customer portals for downloading orders and managing stock
- Liaising with internal departments and account managers
- General day to day housekeeping of accounts
- Supporting other members of the team to cover holidays/absences and to achieve deadlines
- **Experience and Skills**_
- Have previous administrative experience
- Have excellent communication and customer service skills
- A keen eye for details - Have excellent computer skills (knowledge of Microsoft office & excel are desirable)
- Be able to take ownership of their own workload
- Have time management skills
- Be able to work on own initiative and as part of a team.
- Be flexible and eager to learn
- **Company Benefits**_

❖ 33 days' annual leave
❖ Free parking on all sites
❖ Complimentary drinks
❖ Canteen facilities which include vending machines supplying hot beverages
❖ Mobile Sandwich Van
❖ Staff discount on all our products
❖ Employee Assistance Program
❖ Refer a Friend Scheme
❖ Training and development
❖ Eye care allowance
❖ Exclusive discounts on cinema, holidays, days out, eating out and much more
❖ Long service incentives and rewards
❖ Annual bonus scheme

Come and join us to celebrate 30 years of business

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- What are your salary expectations?

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person



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