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Café Staff

4 months ago


West Wickham, United Kingdom Ollie Polly limited Full time

**About us**

Ollie Polly Play Cafe is a small but growing business in West Wickham, Greater London. We are supportive, fun and rewarding, and our goal is to make parenting life with young children more enjoyable.

Our work environment includes:

- Lively atmosphere
- On-the-job training
- Growth opportunities
- Relaxed atmosphere

**Job Description: Café Barista / Server**

Job Purpose

Greet customers and take orders / offering menus / processes food and drink orders, prepares drink / cake orders, carries food / drinks from kitchen / servery to tables /prepare bills and process payments. Remove dirty plates etc to kitchen, assist in the general running of the café and tidying front of house areas between sessions. Great for gap year student, someone looking to a great job between studies or part -time role position.

Job Duties
- Welcomes customers when they arrive at the cafe, explaining the “house rules” and answering any questions
- Introduces customers to the menu and any specials
- Answers questions about menu items, allergies, ingredients and pricing
- Takes customers' orders for food and drinks & passing along to kitchen for preparation
- Prepares drinks and / or cake orders and serves them to customers
- Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
- Ensures that customers are satisfied with their meals and processes orders for additional items if necessary
- Remove used dishes and glasses from tables to the kitchen sink / dishwasher
- Prepares bills and deliver to customers in good time for the session end
- Processes cash and card payments and returns change to customers as necessary
- Wipe down tables, and toys between sessions and refills table caddies
- Maintains familiarity with menu items, specials, and restaurant information
- Working as part of a team, assisting the management with any reasonable requests in a polite and timely manner.
- Meets with management and team members regularly in order to learn about menu changes and specials as well as discuss reservations and business development

Skills and Qualifications

Attention to detail, Ability to multitask, Written & verbal communication essential, Excellent Customer Service and Interpersonal skills, Ability to communicate across various levels in an appropriate manner, Proven team player, Ability to work under pressure & maintain energy levels, Positive can do attitude, Familiarity with Food Hygiene standards (online training and qualifications will be provided)

Working pattern

Shift work, mainly mid week doing afternoons, mornings & full days. Perfect for GAP year or Part time college student.

Cover required
Mon Tues Thursday 12pm-5pm, Weds & Fri all day 9-5

Perks & Provisions

Inclusive, supportive & fun working environment - not just an employee, you will be considered of the Ollie Polly family. As a small team every staff members efforts show and are appreciated, we have an open door policy and fair approach towards our staff; if you're honest and work hard you'll do just fine. We value new ideas and need people who will take the initiative to get the job done and help us grow.

Training provided (First aid / Food hygiene / Allergy awareness / safeguarding/ Fire Safety / Barista), Pension scheme, Reasonable refreshment provided during shifts, Cake & take-away (reducing food waste) and tips from customers.

**Job Types**: Full-time, Part-time
Part-time hours: 10-35 per week

**Salary**: £7.50-£11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
Covid19 Safety certificate

Ability to commute/relocate:

- West Wickham, Greater London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista Waitress / Waiter: 1 year (preferred)

Work Location: In person

Reference ID: August 2023 OPPC Barista
Expected start date: 06/09/2023