![Ciccio's Cafe](https://media.trabajo.org/img/noimg.jpg)
Café Supervisor
3 months ago
**About us**
Ciccio's Cafe is a small business in West Byfleet. We are professional, agile, and our goal is to to grow and keep consistent our standard.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
Ciccio's Cafe is looking for a Café Manager to oversee the daily operations of the café. You’ll be responsible for the management of staff, as well as the quality of food and beverage offered. To be successful in this role, you should be a calm leader and a tough but friendly manager. You should be able to maintain operations in a smooth and efficient way, while focusing on customer service.
**Skills**
**Proven work experience as a Cafe Manager or similar role**
- Knowledge of food and beverage production methods, ingredients and recipes
- Excellent communication skills
- Aptitude in multi-tasking
- Ability to act as the liaison between customers and staff
- Flexibility to work hours that are often weekends or holidays
**Responsibilities**:
- Oversee daily operations of the café (serving, knowledge of coffee & tea menu, cleaning)
- Cultivate a positive relationship with customers by providing high-quality services and food
- Maintain equipment in good condition & inspect for quality control purposes (e.g. to check that water turns black when it goes off)
- Greet customers with a friendly attitude and answer their questions. Make sure they get the best seats in the best places.
- Cooperate with other staff members to ensure service standards are met (e.g. in answering phones)
- Keep records of customer transactions, including money changes, credit card payments etc.
**Job Types**: Full-time, Permanent, Fixed term contract
**Salary**: From £10.42 per hour
**Benefits**:
- Casual dress
- Company pension
- Discounted or free food
- Flexitime
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Flexitime
- Holidays
Supplemental pay types:
- Performance bonus
- Tips
**Experience**:
- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 3 years (required)
- Management: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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