Apprentice Customer Service Administrator

3 months ago


Watford, United Kingdom Gap Group Full time

**GAP Group Apprentices** are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future.

As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where **you will gain NVQ Level 2 in Hire Desk Operations**through a mixture of on the job experience and online training through a leading training provider.

Our 2 year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to**run an effective hire desk**, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers' needs are met. You'll also study everything from **customer service and sales skills to back office administration and credit contro**l of a high-performing hire desk**.**

**Our Apprenticeship Programme allows you to earn as you learn**:
**Apprentices _under 18_** joining our programme you will be required to work a maximum of 39 hours per week with a starting salary of **£12,000 per annum.**

**Apprentices _over 18_** joining our programme you will be required to work a maximum of 42.5 hours per week with a starting salary of **£13,000 per annum**.

**_After successful completion of Year 1 you will automatically be placed on the National Minimum Wage rate for your age group._**
- 4 GCSE Grades C/D
- A keen interest in customer service and sales
- High level of attention to detail and accuracy
- Good communication and IT skills

GAP Group believe in rewarding their employees for their hard work and commitment, and offer the following benefits:

- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

**So what next?**

If you fit the profile and are up for the challenge, we would love to hear from you

**GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER



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