Customer Service Administrator

7 months ago


Watford, United Kingdom Carbon Rewind Full time

Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties.

We are looking for a customer service administrator to provide excellent customer service skills and support our operations team.

The Role:

- Taking our customers through the process of booking survey and installation appointments
- Taking inbound calls and assisting with any enquiries
- Ensuring every customer receives great customer service
- Updating various spreadsheets and databases
- Is a full-time role (37.5hrs), working in our Watford office.

Who are we looking for?
- Excellent organisation skills
- Proactive and able to work on own initiative
- Proven ability to work in a fast-paced environment
- Excellent attention to detail
- Proven ability with google suite, Microsoft office and PDF
- Strong customer service skills
- Experience in housing and maintenance scheduling is desirable but not essential

We reward hard work and dedication through our profit related bonus scheme. All employees receive an equal share of the bonus pool regardless of their job title or length of service.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Pay: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Profit sharing

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • Watford, United Kingdom Customer Service and Call Centres Full time

    Job Title: Operations Administrator **Salary**: up to £25,000 DOE Location: Watford Contract: Permanent Hours: Monday to Friday 8-5pm Company Profile: Our client is a fast growing company which provide legal support to property owners. They pride themselves in providing top end customer service and always committing to their clients to support...


  • Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £20k - 23k per year Full time / Permanent Job description Customer Service Administrator Hybrid working £23k We are looking for a Customer Service Administrator to join a growing and highly successful business based in Watford. This company are top of their game in what they do and are currently looking to bring on board a new member...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    Job Description:We are seeking an experienced Customer Service Administrator to support our client in Watford, focusing on delivering exceptional customer experiences through effective communication and administrative support.Main Responsibilities:Produce daily reports summarizing customer interactions, providing valuable insights for business growth.Respond...


  • Watford, United Kingdom Think Specialist Recruitment Full time

    Salary - £23,000 - £24,000 depending on experience Some of the duties will include: - Support the customer order process - Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process - Process all deliveries for all orders placed online -...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    We are seeking a skilled Customer Service Administrator to join the team of Sheridan Ward Recruitment Services Limited in Watford.Job DescriptionThe ideal candidate will have experience scheduling engineers, with strong administration skills and excellent organisational and communication abilities.Key Responsibilities:Produce daily reports and provide...


  • Watford, United Kingdom CV-Library Full time

    Would you like to work for an award winning organisation? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award winning client have exciting...


  • Watford, United Kingdom Crisp Recruitment Full time

    Customer Service Administrator " data-test-description=""> **Location**: Watford **Salary**: £24,000 + great benefits and hybrid working Do you want to work for an incredibly successful, worldwide business with almost 100 years trading experience? Want to be part of a company that provide an amazing working atmosphere and are passionate about giving...


  • Watford, United Kingdom Spy Alarms Ltd Full time

    **Customer Service Administrator** Rickmansworth, Watford £23,052- £26,000 per annum + commission earnings **Job Purpose** We seek an experienced Customer Service Administrator to join our expanding, established, and successful Service team. As a key member of the team, you’ll provide first-class customer service dealing with engineers, customers,...


  • Watford, United Kingdom Think Specialist Recruitment Full time

    Are you looking for an exciting new opportunity for 2025? Would you like to work for an award winning organisation? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this...


  • Watford, United Kingdom CV-Library Full time

    Are you looking for an exciting new opportunity for 2025? Would you like to work for an award winning organisation? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this...

  • Office Administrator

    2 weeks ago


    Watford, Hertfordshire, United Kingdom CV-Library Full time

    Customer Service and Administration PositionWe are seeking a highly motivated and organised individual to join our team as a Customer Service and Administration Assistant. As a key member of the team, you will be responsible for providing exceptional customer service and supporting the administration function.About The JobThe successful candidate will have...


  • Watford, Hertfordshire, United Kingdom Austin Fraser Full time

    We are seeking a Customer Service and Administration Expert to join our team at Austin Fraser in the Watford office. As a key member of our support team, you will provide exceptional customer service and administrative support to our clients.The successful candidate will have previous experience within customer service and administration, with strong...


  • Watford, United Kingdom Think Specialist Recruitment Full time

    Salary - £23,000 - £25,000pa Office based Some of the duties will include: - Support the customer order process - Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process - Process all deliveries for all orders placed online - Provide a...


  • Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £22k - 25k per year Full time / Permanent Job description Customer Administrator We are looking for a customer Administrator to join a growing and highly successful business based in Watford. This company are top of their game in what they do and are currently looking to bring on board a new member to join their customer queries team....


  • Watford, United Kingdom Carbon Rewind Full time

    Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties. We are looking for a customer service administrator to provide excellent customer service...


  • Watford, United Kingdom Carbon Rewind Full time

    Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties. We are looking for a customer service administrator to provide excellent customer service...


  • Watford, United Kingdom Carbon Rewind Full time

    Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties. We are looking for a customer service administrator to provide excellent customer service...


  • Watford, Hertfordshire, United Kingdom CV-Library Full time

    We are currently seeking a highly skilled Customer Service and Administration Specialist to join our growing business in Welwyn Garden City.About the Role:This is an exciting opportunity for a customer-focused individual to provide exceptional administrative support and contribute to the company's continued growth and success.Main Responsibilities:Handle...

  • Customer Service

    7 months ago


    Watford, United Kingdom Stormtech Full time

    **JOB OBJECTIVE** The Customer Service & Administration Specialist will play a key role in Stormtech's UK & European operations. This dynamic position is primarily responsible for delivering exceptional customer service and assistance to our regional wholesale partners, alongside providing vital backend support to our UK based sales team. This position also...

  • Customer Administrator

    21 hours ago


    Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Customer Services £22k - 28k per year Full time / Permanent Job description Customer Administrator We are looking for a customer Administrator to join a growing and highly successful business based in Watford. This company are top of their game in what they do and are currently looking to bring on board a new member to join their customer queries...