Customer Contact Officer

3 weeks ago


Manchester, United Kingdom Page Personnel - UK Full time

Great organisation to work for
- Good working patterns

**About Our Client**:
Based in Manchester. This client is a not for profit housing organisation.

**The responsibilities of the Customer Contact Officer will include but not limited to**:

- Responding to a range of customer and colleague queries which will include raising repairs, rent account management, tenancy related issues, ASB queries, re-housing advice and complaints.
- Ensure that services are delivered in line with our client's policies and procedures.
- General ad-hoc duties when and as required.

**The Successful Applicant**:

- Have a contact centre background
- Excellent communication skills
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Able to work in a team setting as well as independently
- Strong IT skills

**What's on Offer**:
**In return, our client can offer**:

- Competitive pay
- Great working patterns
- On-site-parking
- Immediate start
- Great work culture
- Contact
- Lee Mcerlean
- Quote job ref
- JN-022023-5934353
- Phone number
- +44 161 829 0398



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