Customer Contact Officer

Job Advert **Customer Contact Officer (CCO)** Why are you here? As part of the Customer Hub you will be the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods. You will be working in a fast paced and busy Customer Hub with a focus on providing excellent timely...

**Salary**: £25,068 pro rata **Job Type**: Part Time, Permanent **Location**: Head Office - West Didsbury **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. **Why are you here?**As part of the Customer Hub you will be the first...

**Salary**: £25.068.00 **Job Type**: Full Time, Permanent **Location**: Head Office - West Didsbury **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. As part of the Customer Hub you will be the first point of contact for our...

**Customer Contact Advisor** **Full Time Contract** **Manchester** Our team at Sellick Partnership are actively seeking a Customer Contact Advisor for a public sector client within the Manchester region. As a Customer Service Advisor working within the customer contact hub, you will be focusing on being the first port ofcall for customer queries. The...

**Rent Specialist (Customer Contacts)** **Why are you here?** You will be working as part of the Specialist team within our Customer Hub. This role will be focused on maximising the collection of debt owed to Great Places from current customers, with the aim of early intervention. This will involve responding to incoming contacts from customers, compiling...

Manchester's Bus Network is undergoing an exciting time of transformation with Transport for Greater Manchesterbringing buses under local control inthe biggest change to Greater Manchester’s buses since de-regulation in 1986. Because of the size of the bus network, and the scale of change, improvements arebeing made in phases from September 2023...

**What's involved with this role**: **Temporary Customer Support Officer / Admin - Communications & Customer Services** **Reference no: TFGM TCL 0007 8939 / 1** **Pay rate: £14.50 per hour PAYE** **Hours per week: 37 Monday - Sunday, 07:00 - 20:00** **This opening assignment is for 5 months** **City: MANCHESTER** **Work flexibly on a rota system...

**Customer Resolution Specialist / Scheduler (Contact Centre / Customer Services) x6** **Location: Manchester - Agile** **Salary: £23,593** **Hours: 35** **Full Time, 6 month FTC** **Closing date: Sunday 15th January 2023** One Manchester is an innovative provider of housing and community services. At One Manchester, you’ll see the difference you...

Customer Contact Centre Advisor - Manchester, Greater ManchesterJob Description:As Customer Service Advisor, you will be responsible for providing support to our hirers, schools and teams from 9am-7pm weekdays and 7:30am-3:30pm weekends. Therefore, this role will require flexibility to work some evenings and weekends. The role will be based in Manchester the...

**About GMPF** Greater Manchester Pension Fund (GMPF) is a regional pension fund that administers the Local Government Pension Scheme (LGPS). It is run by Tameside MBC and is based in Droylsden. GMPF is one of the largest pension funds in the country and is the largest LGPS fund in the UK. We have over 414,000 members, over 600 employers and last year paid...

**Company Description**: **Who are we?** - Debt Recovery Plus part of the Bristow & Sutor Group - employing **over 500 people**: - ** Specialists** in the recovery of outstanding parking charges - Based in **great offices** just off the M60 in Denton (Tameside) - Modern organisation that **delivers excellence** to customers and clients - Using technology...

Customer Services Consultant – Manchester (129R) HM Revenue and Customs At HMRC we’re focused on getting tax right, for everyone. We’re all doing our bit to make a difference, whether that’s helping customers pay their tax and claim financial support, or making it hard for the dishonest minority to cheat the system. We’re one of the largest...

An exciting opportunity has arisen for a Contact Centre Operations Manager to join a market leading business, based in Manchester City Centre. **Client Details** Our client, based in Manchester, is a market leading retail business. Due to continued growth, they are looking for a Contact Centre operations manager to lead the team. **Description** Duties...

**Arcon Housing Association, Customer Service Officer, Salford Quays, £24,609, 12-month Fixed-Term Contract** **Working pattern - **Monday to Friday, 9am - 5pm, Hybrid working **About the role**: We are looking for a Customer Service Officer to join our Customer Hub team on a 12-month Fixed-Term contract. We offer a salary of £24,609 based on a 35-hour...

**About GMPF** Greater Manchester Pension Fund (GMPF) is a regional pension fund that administers the Local Government Pension Scheme (LGPS). It is run by Tameside MBC and is based in Droylsden. GMPF is one of the largest pension funds in the country and is the largest LGPS fund in the UK. We have over 414,000 members, over 600 employers and last year paid...

Job summaryWe are recruiting a Head of Contact and Administration to join our Contact and Administration team.�The purpose of this role is to lead and manage all functions within the Contact and Administration Team, delivering a high quality and efficient service. Childcare across England is an essential component of a child�s opportunity to thrive, it...

**Customer Service Advisor** **Not for profit organisation** **Manchester City Centre** **£25,000 per annum + excellent benefits** **Hybrid working - 2 days in the office, 3 days from home after initial 4 week training period** Office Angels are currently recruiting for Customer Service Advisors to join our client based in Manchester City...

** Job Title: Quality Controller (Contact Centre)** **Salary Range**: £27,500 - £30,000 per annum (pro-rata for contract) **Contract Duration**: 4-6 weeks **Key Responsibilities**: - Listen to recorded or live customer calls to assess agent performance and adherence to quality standards. - Evaluate calls based on predetermined criteria such as accuracy,...

Customer Contact Centre Advisor - Manchester, Greater Manchester Job Description: As Customer Service Advisor, you will be responsible for providing support to our hirers, schools and teams from 9am-7pm weekdays and 7:30am-3:30pm weekends. Therefore, this role will require flexibility to work some evenings and weekends. The role will be based in...

As the Customer Liaison Officer, you will engage with customers and stakeholders to ensure smooth delivery of our investment programme. Your key responsibilities include conducting surveys, organising consultation events, addressing complaints, and providing support through various channels. This role is crucial in maintaining positive relationships and...