Customer Operations Administrator

2 weeks ago


Aylesbury, United Kingdom Sky Personnel Ltd Full time

We are excited to announce an exciting opportunity for a Customer Operations Administrator to join our well-established client in Aylesbury.

As a key member of the customer operations team, you will be responsible for ensuring that customers receive a first-class service and that their orders are processed accurately and efficiently.

**Job Duties**:
Process and invoice customer orders accurately and generate renewal quotes, following business processes and deadlines

Act as the main point of contact for all orders and related questions/queries for assigned accounts

Place supplier orders and assist accounts payable with related queries

Work with other departments (including customer operations colleagues, accounts, training, support, and sales) to communicate effectively about orders

Keep customers updated on the progress of their orders

Respond quickly and accurately to customer and internal enquiries

Their flexible working policy means that you can work on a hybrid basis, with the option to work from home and in the main office in Aylesbury. Due to this, all applicants MUST LIVE IN/NEAR AYLESBURY.

**Rewards and Benefits**:
A good basic salary (starting from £23,000) plus a generous bonus scheme

Christmas/December Bonus

Great training and development opportunities

Pension, healthcare scheme, wellness initiatives

Flexible working - hybrid working, a mixture of home and office

Corporate Social Responsibility & volunteering opportunities to support charitable causes of your choice


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