Customer Service Officer

5 days ago


Chelmsford, United Kingdom Morgan Hunt Recruitment Full time

Morgan Hunt is currently looking for a part time (weekend) Customer Service Officer to work for our client in Chelmsford.

There are multiples shifts available:
Role 1: Weekends only - 11:00 to 22:00 - Saturday and Sunday.

Role 2: Weekends only - 13:00 to 22:00 - Saturday and Sunday.

Location: Chelmsford / Essex

**Salary**: £11.75 per hour

Contract: Long-term agency work

**Customer Service Officer responsibilities**:

- Being the first response to tenant questions/ complaints
- Directing calls to the appropriate departments
- Liaising with contractors and residents to help coordinate services
- Diagnose urgency of repairs and compose works orders
- Investigate delays in service raising any obstacles in service to a manager

**Ideal Customer Service Officer**:

- Experienced in delivering outstanding customer focused service
- Understanding of Social Housing Environment

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed onmerit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.



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