Service Desk Expert

**Overview** Reporting to the Service Desk Manager, the Service Desk Team Lead will manage a team of service desk agents with the responsibility of monitoring and management of all 1st level IT services in line with agreed SLA’s. The role will be responsible for the end to end ownership of all incidents and service requests coming through the IT Service...

We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. We are currently seeking a dynamic and experienced Service Desk Team Leader to join our team on a permanent basis! As the Service Desk Team Leader, you'll report directly to the IT Manager and oversee our service desk operations. This role offers...

**Set the Scene **Core Skills - Process orientated - Excellent communicator both verbally and written - Comfortable with working towards SLAs and KPIs - Establishes working relationships with customers to deliver and enhance the service. - Takes ownership in obtaining the information, evidence, and data required to diagnose and resolve more complex problems...

**Service Operations** **Location Chippenham** **Core Skills** - Process orientated. - Excellent communicator both verbally and written. - Comfortable with working towards SLAs and KPIs. - Establishes working relationships with customers to deliver and enhance the service. - Takes ownership in obtaining the information, evidence, and data required to...

**ISAM Engineer** **Service Operations** **Location Chippenham **Core Skills** - Process orientated. - Excellent communicator both verbally and written. - Comfortable with working towards SLAs and KPIs. - Establishes working relationships with customers to deliver and enhance the service. - Takes ownership in obtaining the information, evidence, and data...

About the RoleThe Reception Services Coordinator is a key member of the front desk team, responsible for ensuring the smooth operation of the reception area. This includes providing exceptional customer service, managing front desk operations, and working effectively as part of a team.Key ResponsibilitiesProvide exceptional customer service to guests,...

Job OverviewGlobal Technology Solutions Ltd is seeking an experienced IT Systems Management Expert to join our team. As a key member of our service delivery team, you will play a crucial role in ensuring the smooth operation of our technology platforms.About the RoleWe are looking for a highly skilled and motivated individual to oversee the management of our...

Job DescriptionThe Front Desk Associate is responsible for providing exceptional customer service to guests, ensuring a smooth and efficient check-in and check-out process. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.About UsBest Western Angel Hotel is a 3-star hotel located in...

**Our Company**Hays Specialist Recruitment is a specialist recruitment agency with over [X] years of experience in the industry. We pride ourselves on delivering exceptional customer service and providing innovative solutions to meet our clients' needs.About the PositionDeliver high-quality IT technical support to clients across various sectors.Develop and...

About the RoleAs a Service Delivery Manager, you will be responsible for leading and managing our Service Desk team, identifying trends in user-reported issues, and providing guidance and mentorship to improve team performance.You will also be responsible for managing IT assets, including hardware and software deployments, and will be required to act as the...

Company Overview: Gregory Martin International is a renowned technical consultancy that has been at the forefront of defence analysis for years. Our team of experts delivers cutting-edge solutions to clients across the globe.Job Summary: We are seeking an experienced Operational Analysis Expert to join our Defence team. As a key member of our team, you will...

Service Desk Analyst 12 Months FTC Chippenham - Site based £25,000 plus benefitsDays: Mon-Fri with occasional working away or overtime Shifts: 07:00 - 15:30 and 08:30 - 17:00 rotated weekly REED Technology are pleased to be working with a large organisation based in Chippenham who are looking to recruit a new service desk analyst to join their...

Service Desk Analyst 12 Months FTC Chippenham - Site based £25,000 plus benefitsDays: Mon-Fri with occasional working away or overtime Shifts: 07:00 - 15:30 and 08:30 - 17:00 rotated weekly REED Technology are pleased to be working with a large organisation based in Chippenham who are looking to recruit a new service desk analyst to join their...

Job Summary: As a System Support Expert, you will play a crucial role in providing technical support to our clients. Your primary responsibility will be to troubleshoot and resolve technical issues in a timely manner. About the Role: This is an exciting opportunity to join Wincanton's IT team as a Technical Service Specialist. In this role, you will work...

Service Desk Team LeadWe are seeking a highly skilled and experienced Service Desk Team Lead to join our IT team at Good Energy Group.As a Service Desk Team Lead, you will be responsible for leading and managing a team of Service Desk engineers, identifying trends in user-reported issues, and providing guidance and mentorship to improve team performance.You...

**Job Overview**We are seeking an experienced Technical Support Professional to join our team in Chippenham Head Office. The successful candidate will provide exceptional customer service and technical support to our clients.About the RoleProvide 1st line IT technical support for MS Windows, Office, and other business applications.Maintain support ticket...

**Eyebrow Threader/Brow Expert** **Job Title: Eyebrow Threader/Brow Expert** **Location: Chippenham SN15 3EP** **Hours: 21hrs per week** **Beauty Studio at Superdrug** With Beauty Studios located in over 400 of our stores, we offer treatments from brows to lashes and have partnered with professional brands such as Studex, Lash Perfect & Eyelash Emporium....

Brook Street Ltd are pleased to announce a readily available admin position within MOD - Lyneham Medical Centre. The role is based on a part-time, on-site temporary assignment, for only Monday and Tuesday at an hourly rate of £12.99We are looking for a proactive and organised Administrator to join our client team. This is a key role, providing general...

About the RoleOur team at Airbus Defence and Space Limited is seeking a highly skilled Cybersecurity Expert to join our ranks. As a key member of our bid teams, you will provide guidance on physical and business security operations in accordance with the latest UK Defence and Governmental requirements.About YouWe are looking for an individual with...

**Details**: **Reference number**: - 340076**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...