1st Line Support
1 month ago
Service Desk Analyst
12 Months FTC
Chippenham - Site based
£25,000 plus benefitsDays: Mon-Fri with occasional working away or overtime
Shifts: 07:00 - 15:30 and 08:30 - 17:00 rotated weekly
REED Technology are pleased to be working with a large organisation based in Chippenham who are looking to recruit a new service desk analyst to join their team.
Within this role you work within the operations function providing a single first point of contact to all users, for the resolution of incidents and the administration of IT service requests.
Key Accountabilities
* Provide 1st line IT technical support, taking ownership of the customer Incident or Service Request and see it through to resolution
* Monitor support ticket queues ensuring incidents are actioned in line with SLA's
* Maintain support tickets correctly and keep the client updated with progress every day
* Ensure any Incidents or Service Requests that cannot be resolved by the Service Desk are escalated appropriately
* Create a positive impression of the Service Desk by building a rapport with the customer, focussing on business needs and delivering best possible customer service
* Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service
* Assist with Infrastructure tasks as and when required
* Maintain user security on all systems
* Completion of Service Requests
* Administration of Active Directory, End User Devices, Office 365 and Business Applications
The ideal applicant will have at least 6 months service desk experience support with Office 365 and Active Directory.
This role comes with a competitive benefits package as well as great career development/progression prospects.
If this sounds like the role for you, doo not delay, please apply online ASAP. Successful candidate will be contacted within 24 working hours.
Good Luck
-
1st Line Support
2 weeks ago
Chippenham, United Kingdom Reed Technology Full timeService Desk Analyst12 Months FTC Chippenham - Site based£25,000 plus benefitsDays: Mon-Fri with occasional working away or overtimeShifts: 07:00 - 15:30 and 08:30 - 17:00 rotated weeklyREED Technology are pleased to be working with a large organisation based in Chippenham who are looking to recruit a new service desk analyst to join their team.Within this...
-
1st Line Support
1 month ago
Chippenham, United Kingdom Reed Technology Full timeService Desk Analyst 12 Months FTC Chippenham - Site based £25,000 plus benefitsDays: Mon-Fri with occasional working away or overtime Shifts: 07:00 - 15:30 and 08:30 - 17:00 rotated weekly REED Technology are pleased to be working with a large organisation based in Chippenham who are looking to recruit a new service desk analyst to join their...
-
IT Support Desk Analyst
24 hours ago
Chippenham, United Kingdom C4S Search Ltd Full time**Are you looking for a new opportunity?** **Do youhave a background in 1st line IT tech support?** **Do you want a new exciting challenge working as an IT Support analyst?** Location: Chippenham Job type: Permanent / Office based Shifts: 2 week rotating shift between 7-5pm **Salary**: up to £22k **Your new company** **C4S Search** are proud to be...
-
IT Support Msp}
24 hours ago
Chippenham, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support {MSP }** Chippenham **£25,000 - £35,000**+ Internal Training + Rapid Career Progression to Team Lead - Are you an experienced IT Support Engineer looking for the opportunity to progress your career for a company that will provide you with an abundance of training and progression opportunities to team lead positions?_ On offer in a great...
-
IT Support Engineer 3rd Line
2 days ago
Chippenham, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Engineer (3rd Line)** Chippenham **£33,000 - £40,000** + Work Phone and Laptop + Overtime + Birthday Day Off + Sick Pay + Paid Mileage + Company Benefits Are you an IT Support Engineer who's passionate about IT and looking to work for like minded professionals in a company that value their staff and offer an excellent development path? Do you...
-
Technical Support Specialist
2 weeks ago
Chippenham, Wiltshire, United Kingdom Wincanton Trans European Limited Full timeJob OverviewWincanton Trans European Limited is seeking a skilled Technical Support Specialist to join their team in Chippenham. As the first point of contact for users, you will provide exceptional customer service and resolve technical issues efficiently.Key Responsibilities:Provide 1st line IT technical support, taking ownership of incidents or service...
-
Warehouse Operative
4 weeks ago
Chippenham, United Kingdom Line Up Aviation Full timeOn behalf of our client, we are seeking to recruit several Warehouse Operatives to join my client on a 3 month contract. Role: Warehouse Operative Pay: £12.59 per hour PAYE Location: Chippenham Contract: 39 hours per week, 4 on 4 off basis, 3 months contract IR35 Status: Inside Responsibilities * Removing product for repair from tote or cardboard...
-
Help Desk Analyst
2 weeks ago
Chippenham, Wiltshire, United Kingdom Wincanton Trans European Limited Full timeJob DescriptionThe Help Desk Analyst role at Wincanton Trans European Limited involves providing technical support and resolving IT-related issues for our Head Office staff in Chippenham. This is an exciting opportunity for an experienced professional to join our team and contribute to delivering exceptional customer service.Key Responsibilities:Provide 1st...
-
Liquid Line Operative
6 months ago
Chippenham, United Kingdom Evoke Staffing Ltd Full timeEvoke Staffing are looking for people to join our prestigious client based in Lacock as a Liquid Line Operator on a Temp-Perm basis. *Interview required including a site tour with Manager* **Hours**: - 06:00am-18:00pm on a 4on4off rota. **Pay** - £11.44 an hour which we pay weekly on Fridays. **Travel provided **-From Swindon, £3 per trip. Chippenham,...
-
Liquid Line Operative
7 months ago
Chippenham, United Kingdom Stonegate Farmers Ltd Full time**Role: Liquid Line Operative** **Salary**:From £10.73 p/h to £13.45 p/h (D.O.E) **Location**:Lacock, Wiltshire **Working Hours**:06.00am - 18.00pm, 4on/4off Stonegate Farmers are currently seeking a **Liquid Line Operative **to join our Egg Innovation Centre based in Lacock, Wiltshire; a role in which you will be responsible for producing Liquid Egg...
-
Personal Assistant
3 days ago
Chippenham, United Kingdom Tamed Support Solutions Full time**About us** Tamed Support Solutions is a small business in Chippenham SN14. Providing market leading support to mortgage and protection brokers across the UK. **Job description** **What you'll do** - Book appointments for the Director to complete client review - Accurately capture the information from client meetings onto various systems. - Follow up...
-
Senior Quality Engineer
2 days ago
Chippenham, United Kingdom Real Staffing Full timeOur client is a global medical device manufacture focused on combination products ad also conducting contracted manufacturing. As a Senior Quality Engineer you'll join an expanding team in a broad and diverse role. Your role will support the development of a range of smart medical devices through the full process from initial concept to manufacturing,...
-
Administrative Support Specialist
1 week ago
Chippenham, Wiltshire, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly skilled and experienced administrative professional to join our team as an Academic Administrator. As a key member of our administration leadership team, you will provide support to the Podiatry Head of Service and line management and supervision to a small team of administrators.The successful candidate will work...
-
Service Desk Team Leader
7 months ago
Chippenham, United Kingdom iO Associates Full timeWe are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. We are currently seeking a dynamic and experienced Service Desk Team Leader to join our team on a permanent basis! As the Service Desk Team Leader, you'll report directly to the IT Manager and oversee our service desk operations. This role offers...
-
Supply Chain Associate
2 weeks ago
Chippenham, United Kingdom Line Up Aviation Full timeAbout the RoleWe are looking for a motivated Warehouse Operative to join our team on a 3-month contract. As a key member of our operations team, you will play a crucial role in ensuring the smooth running of our warehouse operations.ResponsibilitiesRemove product from tote or cardboard box, ensuring labels and parts stay with the unit for repair.Empty bins...
-
Mortgage Support Administrator Hybrid
1 month ago
Chippenham, United Kingdom Acorn by Synergie Full timeA top leading mortgage organisation in Chippenham is seeking a Mortgage Support Administrator due to expansion. * Monday to Friday * 9am -5pm * Hybrid mon and Tuesday office based and three days from home * £23,400, plus bonus! * Career opportunities * Fixed term for six months initially, then going on to a perm contract * A vibrant company...
-
Mortgage Support Administrator Hybrid
1 month ago
Chippenham, United Kingdom CV-Library Full timeA top leading mortgage organisation in Chippenham is seeking a Mortgage Support Administrator due to expansion. * Monday to Friday * 9am -5pm * Hybrid mon and Tuesday office based and three days from home * £23,400, plus bonus! * Career opportunities * Fixed term for six months initially, then going on to a perm contract * A vibrant...
-
Mortgage Support Administrator Hybrid
1 day ago
Chippenham, United Kingdom Acorn by Synergie Full timeA top leading mortgage organisation in Chippenham is seeking a Mortgage Support Administrator due to expansion. * Monday to Friday * 9am -5pm * Hybrid mon and Tuesday office based and three days from home * £23,400, plus bonus! * Career opportunities * Fixed term for six months initially, then going on to a perm contract * A vibrant company...
-
IT Network Support Expert
2 weeks ago
Chippenham, Wiltshire, United Kingdom NEC Software Solutions Full timeJob DescriptionWe are looking for an experienced IT Network Support Expert to join our team at NEC Software Solutions.The successful candidate will be responsible for ensuring the proactive monitoring and maintenance of our engineering solutions, resolving network-related incidents within contracted SLAs, and providing 3rd-line support.A competitive salary...
-
Support Worker
4 weeks ago
Chippenham, United Kingdom Voyage Care Full timeSupport Worker – Chippenham - £11.57 ph Typical Shifts are: Monday - Sunday 21:15 - 07:15 working 3 shifts a week including some weekends Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs...