Senior Home Administrator

8 months ago

StokeonTrent, United Kingdom HC-One Full time

**About The Role**:
**Title**: Senior Home Administrator

**Reporting to**: Home Manager

**Purpose of Role**:To support the Home Manager through the management and control of administrative systems and processes to ensure the effective running of services for Residents, Colleagues and the wider organisation. To support the recruitment, induction and training of other home administrators in the Area.

**About The Company**:
**Accountability **—** Involvement **—** Partnership**

These principles are _wha_t we do at HC-One to achieve our vision of being the kindest care provider and the First Choice Care Provider in the community.

**Share HC-One Values**

HC-One wants to attract, recruit, and retain its people, on the basis that their individual values and behaviours align with the values of HC-One.
- **Kindness **- We are kind to everyone we care for, work with or meet at HC-One.
- **Integrity **- We do what we say, keep our promises, and acknowledge any errors.
- **Essential** - We prioritise what is important and then focus on those tasks.
- **Simplest **- We are clear and straightforward in our communication.
- **Best Value** - We focus on tasks that offer real value and look for the best value in everything we do.

It is these values based behaviours and competencies that will be measured during recruitment and selection and performance development reviews (Ascent).

**About You**:

- Undertaking effective Resident administration including finance, admissions and monitoring of Resident accounts
- Maintaining accurate financial records and prepare financial reports on Resident and Home expenditure to ensure the effective financial management of the home
- Preparing and submitting Resident financial information to Sales Ledger to ensure that invoices to Residents, local authorities and suppliers can be processed in a timely and accurate manner
- Ensuring the effective administration and monitoring of the Time and Attendance system and the accurate and timely processing of payroll and HR information (including new starters, changes, leavers, sickness and other absence) so that Colleagues are paid correctly
- Effectively managing the recruitment administration for Home based positions including the issuing of new starter documentation in line with regulatory, statutory, legal and HC-One requirements e.g. DBS, Right to Work, NMC
- Ensuring that all Colleagues’ personal information is updated, maintained and recorded in accordance with regulatory, statutory, legal and HC-One requirements
- Preparing management information and other reports as requested by both the Home Manager and Support Office to enable the effective management of the Home
- Utilising the Administrator’s ‘Cornerstone’ to ensure the effective administration of the Home as requested by HC-One
- Responding to enquiries from prospective Residents and visitors in a timely and friendly manner
- Working with the Area Director to support Home Administrators in the Area to perform to their best ability
- Support the induction of new Home Administrators and the learning and development of all Home Administrators in the Area
- Act as the Area point of contact for all Home Administrative matters

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