Sales Support Administrator
6 months ago
**Sales Support Administrator**
**Salary £25500**
**A bit about the job**:
You will utilise your customer service skills to own and manage queries from our broker community via a central mailbox, as well as over the phone, also live chat facilities. This will involve taking ownership of queries, as well as completing demands. Full training will be given so that you become an expert in this area, offering advice and answering questions from Brokers about PMI products daily.
Working hours Monday - Friday, 9pm -5pm
**Skills and experience we're looking for**:
- Excellent customer service skills (Private Medical Insurance knowledge would be beneficial, but this is not essential)
- Strong organisational and administration skills
- Ability to build rapport easily and show empathy with customers, clients, and colleagues
- Able to listen and act upon what matters to customers/clients efficiently and professionally
**What you'll get for this role**:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting **salary **£25500 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
- Generous **pension **scheme - Aviva will contribute up to 14%, depending on what you put in.
- 25 days **holiday **plus bank holidays, and you can choose to buy or sell up to 5 days
- Make your money go further - Up to 40% **discount on Aviva products **, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our **Matching Share Plan **and share in the success of Aviva with our **Save As You Earn **scheme
- Brilliantly **supportive policies **including parental and carer's leave
- ** Flexible benefits **to suit you, including **sustainability options **such as cycle to work
- Make a difference, be part of our **Aviva Communities **and use your 3 **paid volunteering days to help others**
- We take your **wellbeing **seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
**Aviva is for everyone**:
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working -spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
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