Employee Experience Specialist

2 weeks ago

London, United Kingdom King.com Full time

**Craft**:
HR & Business Support

Employee Experience is central within ABK’s global HR department. We are the link to the Centres of Expertise (CoE) and provide operations support to teams across HR including People Technology, HR Business Partners and Recruitment. The role of Employee Experience Specialist acts as Tier 1 and 2 support to the business.

This role is responsible for supporting the full employee life cycle, which includes employee lifecycle data entry and audits, handling employee files and documentation and HR administration (Tier 1 support). In addition to that, you will be independently advising on HR policies and practices, resolving manager and employee policy and process queries, and supporting continuous improvement initiatives (Tier 2 support).

We offer a hybrid workplace: Our Team First, Hybrid Working model gives teams across the Kingdom the flexibility to decide how they want to work together, with a mix of in
- office and home working. This allows Kingsters to connect, collaborate, celebrate and work effectively in their teams.

**Responsibilities**:

- Service first - Provide excellent customer service and act as the first point of contact for incoming inquiries from employees and managers and routine questions related to all types of HR policies, programs and procedures. Use these queries to continuously improve Tier 0 information and drive increased self
- service.
- HR knowledge leadership - Maintain an understanding of policies, procedures, and regulations that are significant to Human Resources and applicable to local employment law, as well as provide Tier 1 HR policy interpretation.
- Maintain our HRIS system - Maintain our HR Systems and all people records using Workday and other applicable systems, as well as ensure accurate and timely delivery of data to our internal partners and for relevant Government/Legal Compliance requirements.
- Administer and Maintain our Employment documentation - create and distribute life cycle documents/letters and maintain personnel files.
- Process improvement - Be a role model and the champion for HR process excellence. Take an active role in ensuring that knowledge articles and local policies are complete and developed. Lead in educating and advising managers and employees on policies, HR practices and local legislation. Identify and provide insight where improvement is needed and help to implement change on a local and global level
- Support the HR Function - Partnering with CoE’s, to deliver projects, improve processes and drive efficiencies within the function.
- Teamwork and independence - Work as one team alongside the Global Employee Experience Specialists in our other office locations and ensure practice is globally consistent across ABK, where applicable. Take on and independently lead projects where a need is identified to be more effective.
- Manage sensitive people issues - Maintain strict confidentiality and raise critical people related cases to HRBPs/People Directors.

**Skills**:

- Demonstrable organizational and excellent time management skills with solid attention to detail.
- Task
- oriented, with the ability to handle a variety of employee lifecycle tasks at high volumes in a fast paced and constantly evolving business, whilst also following specific processes and direction from respective team/project leads.
- Experience in supporting HR people processes
- Experience in managing multiple activities for different collaborators (e.g. Employees, Managers, HRBPs, COE’s)
- A successful track record in an evolving and intellectually challenging environment
- Problem solver, able to anticipate problems, provide solutions, prioritise and be proactive.
- Driven by results and execution focused, passionate about continuously seeing tasks to completion and have a methodical approach even when working under pressure.
- Experience of working with recruitment or HR data systems, accurately inputting data and maintaining systems, preferably within a fast
- moving company.
- Excellent written and verbal communication skills with partners, employees and peers to ensure effective team collaboration and an enhanced customer/employee experience
- Knowledge and understanding of employment law and ability to interpret HR policies
- You’ll appreciate and understand the need for confidentiality and discretion in dealing with any people related activities.
- Excellent IT skills - particularly Excel, Word and PowerPoint.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide Research shows that women and members of other under

**Bonus skills**:

- Experience with using Workday
- Previous experience with Case Management systems
- Experience managing your workload through a ticketing system with queries coming from multiple locations.
- Other languages - we are a distributed team across the globe.

**About King**

King is the game developer behind the w

  • Employee Engagement

    1 month ago

    London, United Kingdom McGregor Boyall Full time

    BBBH158808_1684234765 Posted: 16/05/2023 - Negotiable - City of London, London - Permanent Employee Engagement and Experience Specialist to support clients with Employee Engagement through Employee Research and driving Employee Experience initiatives. You will be working with some of the biggest brands in the UK, helping them in transforming the...

  • Senior Employee Benefits Consultant

    1 month ago

    London, United Kingdom Lloyd & Co Employee Benefits Full time

    **Employee Benefits Consultant - Lloyd & Co Employee Benefits - Stevenage** We are looking for an experienced Senior Employee Benefits Consultant to join our team in Stevenage. The role will primarily be focused on SME new business and involve lead generation and cold calling. We are looking for a motivated and success driven individual who is looking to...

  • Employee Engagement Specialist

    4 weeks ago

    London, United Kingdom Macmillan Davies Full time

    An exciting opportunity has arisen for an Employee Engagement Specialist to join a well-known professional growing firm. As Employee Engagement Specialist you will seek to create a holistic approach around engagement and wellbeing, enabling employees to have a voice and be their best at work. As an employee engagement specialist, you will work with key...

  • Principal Employee Benefits Consultant

    4 weeks ago

    City of London, United Kingdom PIB Employee Benefits Full time

    The Role: Principal Employee Benefits ConsultantYou will operate as a benefits specialist, overseeing and supporting the delivery of consultancy services across one or more of our services (from Pensions and Financial Wellbeing to Group Risk and Healthcare) for a broad portfolio of Corporate clients.You will be expected to support the development of strong...

  • Employee Relations Specialist

    1 month ago

    London, United Kingdom Manning Global Full time

    Our client, a global leading telecommunication company are recruiting for a ** Employee Relations Specialist** *** to join their business in the ** United Kingdom.** - Position Title**Employee Relations Specialist** - Position Type- Contract- Start Date- July 2016- Duration- 3 months rolling- Location- Greater London area- Contact: - Tihana Tonkovic | +44...

  • Employee Relations Specialist

    5 days ago

    London, United Kingdom Miller Byrne Full time

    Employee Relations Specialist, Financial Services, London (Hybrid) Miller Byrne are partnering a leading financial services firm to appoint an Employee Relations Specialist. Reporting to the Head of ER, you will act as a trusted advisor to HR Business Partners and a diverse range of business stakeholders, providing expert advice and contributing to the...

  • Employee Relations Specialist

    4 weeks ago

    City of London, United Kingdom Bruin Financial & Professional Services Full time

    We are currently assisting one of the leading global banks as they search for a thoughtful and experienced HR Employee Relations Specialist in a rare opportunity to join the HR Employee Relations team for a nine-month FTC. - Working to support your line of business on any ER-related cases, providing a high level of expertise at all times - Coach line...

  • Employee Relations Specialist

    5 days ago

    London, United Kingdom Miller Byrne Full time

    Employee Relations Specialist, Financial Services, London (Hybrid)Miller Byrne are partnering a leading financial services firm to appoint an Employee Relations Specialist. Reporting to the Head of ER, you will act as a trusted advisor to HR Business Partners and a diverse range of business stakeholders, providing expert advice and contributing to the...

  • Employee Relations Specialist

    4 days ago

    London, United Kingdom Miller Byrne Full time

    Job DescriptionEmployee Relations Specialist, Financial Services, London (Hybrid)Miller Byrne are partnering a leading financial services firm to appoint an Employee Relations Specialist. Reporting to the Head of ER, you will act as a trusted advisor to HR Business Partners and a diverse range of business stakeholders, providing expert advice and...

  • Employee Relations Specialist

    1 month ago

    London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

    The aim of the Human Resources Directorate is to set a clear direction for human resource management across St George’s and to use the Trust’s vision and values as a basis for real change to improve working lives for our staff to enable us to continue to deliver excellent care for our patients. The ER operational team provides a specialist advisory...

  • Employee Relations Specialist

    5 days ago

    London Area, United Kingdom Miller Byrne Full time

    Employee Relations Specialist, Financial Services, London (Hybrid) Miller Byrne are partnering a leading financial services firm to appoint an Employee Relations Specialist. Reporting to the Head of ER, you will act as a trusted advisor to HR Business Partners and a diverse range of business stakeholders, providing expert advice and contributing to the...

  • Employee Relations Specialist

    5 days ago

    London Area, United Kingdom Miller Byrne Full time

    Employee Relations Specialist, Financial Services, London (Hybrid)Miller Byrne are partnering a leading financial services firm to appoint an Employee Relations Specialist. Reporting to the Head of ER, you will act as a trusted advisor to HR Business Partners and a diverse range of business stakeholders, providing expert advice and contributing to the...

  • Employee Relations Specialist

    5 days ago

    London Area, United Kingdom Miller Byrne Full time

    Employee Relations Specialist, Financial Services, London (Hybrid)Miller Byrne are partnering a leading financial services firm to appoint an Employee Relations Specialist. Reporting to the Head of ER, you will act as a trusted advisor to HR Business Partners and a diverse range of business stakeholders, providing expert advice and contributing to the...

  • Benefits Specialist

    1 month ago

    London, United Kingdom Lorien Full time

    **Benefits Specialist - Employee Benefits**: - ** City of London - Onsite 2/3 days a week**: - ** Competitive Salary, Bonus Scheme & Company Benefits** My client is looking for an Employee Benefits Specialist to assist in the management & communicating the employee benefits as well as liaising with the payroll team for them. This role has a focus on...

  • Employee Relations Specialist

    4 weeks ago

    London, United Kingdom Activision Full time

    Job Title: Employee Relations Specialist - Requisition ID: R021548 - Job Description: - Activision Blizzard plays a centralised role in the creation of epic entertainment. Supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human Resources,...

  • Employee Relations Specialist

    2 days ago

    London, United Kingdom Frazer Jones Full time

    Frazer Jones are partnering with a leading Insurance organization who are seeking an ER Specialist keen on joining a dynamic team focused on employee well-being.This full-time permanent position, based in either London, offers the chance to manage various formal and informal ER processes, including disciplinary and grievance investigations, restructuring,...

  • Employee Relations Specialist

    1 day ago

    London, United Kingdom Frazer Jones Full time

    Job Description Frazer Jones are partnering with a leading Insurance organization who are seeking an ER Specialist keen on joining a dynamic team focused on employee well-being. This full-time permanent position, based in either London, offers the chance to manage various formal and informal ER processes, including disciplinary and grievance...

  • Employee Relations Specialist

    2 days ago

    London, United Kingdom Frazer Jones Full time

    Job DescriptionFrazer Jones are partnering with a leading Insurance organization who are seeking an ER Specialist keen on joining a dynamic team focused on employee well-being.This full-time permanent position, based in either London, offers the chance to manage various formal and informal ER processes, including disciplinary and grievance investigations,...

  • Employee Relation Specialist

    4 weeks ago

    North West London, United Kingdom Ashdown Group Full time

    We are seeking a proactive and solutions-oriented ER Specialist to join our client, a provider within Early Years education. The ER Specialist will play a crucial role in managing Employee Relations matters across their multiple sites, collaborating with the wider People Team to ensure effective communication with employees within an open and supportive...

  • Employee Relations Specialist

    2 days ago

    London Area, United Kingdom Frazer Jones Full time

    Frazer Jones are partnering with a leading Insurance organization who are seeking an ER Specialist keen on joining a dynamic team focused on employee well-being. This full-time permanent position, based in either London, offers the chance to manage various formal and informal ER processes, including disciplinary and grievance investigations, restructuring,...