Housing Insight

2 months ago


London, United Kingdom iWork Recruitment Limited Full time

**What's involved with this role**:
Contract to start on 01-08-23 until 27-10-23 with a possible extension.

**Key Duties**:

- To be responsible for producing timely, accurate and high-quality written responses to complaints and enquiries from residents, council members and MPs.
- To ensure that the service delivered is both compliant and helps to improve levels of satisfaction among residents.
- To identify learnings from residents’ feedback in order to deliver service improvements.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £17.50 per hour

Work Location: In person

Application deadline: 21/07/2023
Reference ID: RQ973462-07-23



  • London, United Kingdom One Housing Group Full time

    **Corporate Complaints and Insight Coordinator** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core....


  • London, United Kingdom Phoenix Community Housing Full time

    **Job Description**: We have a new and exciting opportunity for a Head of Programmes, Regulation, and Insight to join a unique and award-winning housing association at a time of change and new beginnings. As the Head of Programmes, Regulation, and Insight you will take responsibility for the delivery of a professional and effective service for Phoenix in...


  • London, United Kingdom One Housing Group Full time

    **Corporate Complaints & Insight Coordinator** We are One Housing, and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing team are friendly, knowledgeable and we love what we do. We are proud of our expertise and...


  • London, United Kingdom Royal Borough of Greenwich Full time

    **At Royal Greenwich, we’re looking for an empathetic, compassionate, and creative housing leader.** **You will join our outstanding housing leadership team, and lead the housing strategy and insight service for the Housing and Safer Communities Directorate.** **The agenda is large: a homelessness and cost of living crisis, new consumer regulation, and...


  • London, United Kingdom Colbern Limited Full time

    702619-3981-23193 21.7 Housing Insight & Service Improvement Officer Walthamstow, Waltham Forest, London Contract £17.50 per hour Our client is looking for an experienced Housing Insight & Service Improvement Officer. Complaints & Enquiries Officer (Immediate Start) A leading local authority requires 2 x interim Housing Repairs Complaints & Enquiries...


  • London, United Kingdom Thrive homes Full time €75,000

    Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Permanent, Full Time 37 hours per week (Monday – Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints...


  • London, United Kingdom Thrive homes Full time €75,000

    Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Permanent, Full Time 37 hours per week (Monday – Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints...


  • London, United Kingdom Department for Levelling Up, Housing and Communities Full time

    **Details**: **Reference number**: - 286769**Salary**: - £54,632- £54,632 - Please see selection process details for more information.**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - Strategy, Comms and Private Office**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of...


  • London, United Kingdom Department for Levelling Up, Housing and Communities Full time

    **Details**: **Reference number**: - 348479**Salary**: - £61,599- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 6**Contract type**: - Permanent**Business area**: - Resilience and Recovery**Type of role**: - Policy**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Insight Strategist

    2 weeks ago


    London, United Kingdom Elizabeth Norman Full time €35,000 - €40,000

    We’re looking for an Insight Strategist (SRE/RM level) to join the in house team of a global brand consultancy. £35-40k. Central London with 3 days a week working in the office. THEM A world-renowned brand consultancy with a 50+ year track record. London team is about 25 people but growing (they’re recruiting across the board) with strategy,...

  • Insight Strategist

    2 weeks ago


    London, United Kingdom Elizabeth Norman Full time €35,000 - €40,000

    We’re looking for an Insight Strategist (SRE/RM level) to join the in house team of a global brand consultancy. £35-40k. Central London with 3 days a week working in the office. THEM A world-renowned brand consultancy with a 50+ year track record. London team is about 25 people but growing (they’re recruiting across the board) with strategy,...

  • Insight Strategist

    1 week ago


    London, United Kingdom Elizabeth Norman Full time €35,000 - €40,000

    We’re looking for an Insight Strategist (SRE/RM level) to join the in house team of a global brand consultancy. £35-40k. Central London with 3 days a week working in the office. THEM A world-renowned brand consultancy with a 50+ year track record. London team is about 25 people but growing (they’re recruiting across the board) with strategy,...

  • Insight Strategist

    1 week ago


    London, United Kingdom Elizabeth Norman Full time

    We’re looking for an Insight Strategist (SRE/RM level) to join the in house team of a global brand consultancy. £35-40k. Central London with 3 days a week working in the office. THEM A world-renowned brand consultancy with a 50+ year track record. London team is about 25 people but growing (they’re recruiting across the board) with strategy,...

  • Insight Strategist

    1 week ago


    London, United Kingdom Elizabeth Norman Full time €35,000 - €40,000

    We’re looking for an Insight Strategist (SRE/RM level) to join the in house team of a global brand consultancy. £35-40k. Central London with 3 days a week working in the office. THEM A world-renowned brand consultancy with a 50+ year track record. London team is about 25 people but growing (they’re recruiting across the board) with strategy,...


  • London, United Kingdom Thrive homes Full time €75,000

    Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday – Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes...


  • London, United Kingdom Thrive homes Full time

    Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday – Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes...


  • London, United Kingdom Thrive homes Full time €75,000

    Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday – Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes...


  • London, United Kingdom Insight Investment Full time

    Insight Investment is looking for a Compliance Analyst to join the team in London. As part of the Guideline Management team, you will be responsible for the implementation, coding and monitoring of investment guidelines. The team are integral to front office processes and are sat amongst the fund management team and client solutions group, working closely...


  • London, United Kingdom Insight Investment Full time

    Insight Investment is looking for a Compliance Analyst to join the team in London. As part of the Guideline Management team, you will be responsible for the implementation, coding and monitoring of investment guidelines. The team are integral to front office processes and are sat amongst the fund management team and client solutions group, working closely...

  • Insight Manager

    2 months ago


    London, United Kingdom Aspire Full time

    Are you a quantitative research professional looking to contribute unique insights in creative and challenging ways? As Insight Manager for one of the world's largest communication agencies you can do just that. **JOB TITLE Insight Manager SALARY £40000 - £45000 per annum LOCATION London THE COMPANY** With almost 100 years of industry expertise, this...