Compliance Support Officer Band 3

4 months ago


Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

We have an exciting opportunity to join the Compliance Team at United Lincolnshire Hospitals NHS Trust.

The post holder will provide administration support to the Compliance Team; with an overarching aim of improving the quality of patient care and outcomes.

Providing administrative support to the Compliance Team

Acting as the first point of contact for general telephone and written correspondence into the Compliance Team, prioritising and responding in an appropriate, timely and courteous manner.

Supporting the Compliance Team to effectively plan and organise their day-to-day processes.

Providing support to the Compliance Manager and compliance coordinators with data analysis.

Undertaking administrative work in the accurate maintenance of the Trust Monitoring systems.

Requesting case notes and ensuring the provision of storage remains in line with information governance and data protection guidance.

Ensuring appropriate escalation to the Compliance Manager.

Providing general advice to staff on processes.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

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