Clinical Governance Support Officer
3 months ago
There are 3 vacancies available in the following areas within the Clinical Governance Team:
1.0 wte Patient Safety Team
1.0 wte Complaints Team
1.0 wte Compliance Team
The post holders will provide administration support to either the Patient Safety Team, Complaints Team or the Compliance Team; with an overarching aim of improving the quality of patient care and outcomes.
The post holders will liaise closely with the four Divisional Directorates supporting the Trust, Division, Clinical Business Unit and Specialty requirements.
From time to time the post holder may encounter sensitive information relating to patients, visitors or other members of staff. The ability to handle that information with compassion, empathy and integrity, along with a degree of emotional resilience, will be important in the role.
Above all, we are looking for individuals who are passionate about demonstrating good quality practice within our Clinical Governance functions.
Providing administrative support to the Patient Safety Team, Complaints Team or the Compliance Team.
Acting as the first point of contact for general telephone and written correspondence into the department, prioritising and responding in an appropriate, timely and courteous manner.
Supporting the Team to effectively plan and organise their day-to-day processes.
Providing support to the Manager with data analysis.
Undertaking administrative work in the accurate maintenance of the Trust Monitoring systems.
Requesting case notes and ensuring the provision of storage remains in line with information governance and data protection guidance.
Ensuring appropriate escalation to the manager.
Providing general advice to staff on processes.
What’s the hospital like?
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincoln Hospital is a thriving university city, and with the opening of the new medical school, it provides all major specialties and a 24-hour major accident and emergency service. This district general hospital serves the city of Lincoln and the North Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Louth Hospital is set on the edge of the Wolds and serves the communities of Louth and the local area. It provides a number of services, including an outpatient department, diagnostic and surgical procedures, as well as a surgical ward.
If you want to make a difference and be part of something new and exciting, we would love to hear from you. So, what are you waiting for?
One Trust, Endless opportunities
What should you do next?
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