Call Centre Advisor

6 months ago


Cardiff, United Kingdom Brite Recruitment Full time

**CALL CENTRE ADVISOR**
**CARDIFF / HYBRID**
**c£23,400 PRO RATA**

**TEMP TO PERM 6 MONTH FTC**

We have a great opportunity for an enthusiastic individual to work as a **Call Centre Advisor **on either a full-time or part-time basis. Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.

As a **Call Centre Advisor**, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met. The team operates Monday to Friday between the hours of 8am and 5.30pm and you will need to be flexible to work shifts between these hours.

**Responsibilities**:
As a **Call Centre Advisor, **you will be:

- Dealing with customers and suppliers
- Processing planned and unplanned service and repair requirements
- Closing out engineer worksheets and creating invoices
- Closing outstanding calls and booking follow-up calls as appropriate
- Booking Contract Servicing
- Processing orders for spare parts
- Liaising with internal departments
- Participating in special projects and performing other duties as required

**Requirements**:
To be considered for the role of **Call Centre advisor, **you must have:

- Experience within a customer service, call centre or administration environment
- Strong problem-solving skills
- A technically minded, confident individual
- IT Literate e.g., Excel, Word and Outlook
- Ability to multitask effectively and build strong relationships with clients

**Job Types**: Full-time, Temp to perm
Contract length: 6 months

**Salary**: Up to £23,400.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Can you commute to Cardiff for work?
- Are you able to commit to a 6 month FTC on a temp to perm basis?
- Do you have experience within a call centre/administrative based role?

Work Location: Hybrid remote in Cardiff


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