Customer Experience Advisor

3 weeks ago


Cardiff, United Kingdom Sky Full time
Customer Service Advisor - Cardiff
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Solutions Sales Representative in Cardiff. As a key member of our contact centre team, you will be responsible for handling inbound calls from existing customers considering cancelling their Sky subscription. Using your excellent communication and interpersonal skills, you will strive to understand the customer's needs and provide tailored solutions, ensuring they feel valued and appreciated. In return for your hard work, you will receive a competitive salary of £24,400 per annum, plus incentives for meeting sales targets. Our comprehensive 7-week training program will equip you with the necessary skills and knowledge to excel in this role, and you will have access to ongoing training and development opportunities to support your career growth. Working in a fast-paced call centre environment, you will have the chance to build strong relationships with customers and develop your problem-solving skills. If you're passionate about delivering exceptional customer service and willing to learn and grow, we encourage you to apply for this exciting opportunity.

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