Call Advisor
7 months ago
**Overview**:
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Advisor (Client Quotes). As a Call Advisor, you will be responsible for providing professional and timely service to our prospective clients within the residential conveyancing department.
This a part time role working Monday - Friday 10:00am - 15:00pm.
**What you'll be responsible for**:
- Taking inbound calls from potential clients seeking conveyancing quotes.
- Assist clients in making informed decisions by providing accurate conveyancing quotes and service information.
- Make outbound calls to clients with outstanding quotes and follow up on potential warm leads.
- Conduct data entry tasks accurately and efficiently
**What we're looking for**:
- Experience with sales conversion and objection handling.
- Excellent people and customer service skills.
- An understanding of the conveyancing process is preferred but not essential.
- Able to build a good rapport and relationship with clients over the telephone.
- Self-motivator.
**What you'll receive**:
- Monthly paid salary
- 23 days annual leave plus bank holidays
- Additional day off for your birthday and a personal day each year
- Networking, corporate & charity events
- Length of service awards and recognition of special occasions
- Plus more
**Job Type**: Part-time
Pay: £14,872.00 per year
Expected hours: 25 per week
**Benefits**:
- Additional leave
- Company events
- Company pension
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Cardiff: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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