Volkswagen Van Centre Service Advisor
7 months ago
**Service Advisor Van Centre Cardiff**
**Full time - **42.5 hours a week to work between the hours of 7:00am to 5:30pm Monday to Friday and rotational Saturday mornings.
**Position pays**: £27,000 to £34,500 OTE (dependant upon skills and experience)
**Location**:Volkswagen Van Centre Cardiff CF10 4BB
**The Opportunity**:
As a Service Advisor working at Volkswagen Van Centre Cardiff, you will be responsible for delivering the highest level of customer experience. Ensuring you are fully prepared for our customers visits, you will ensure that every aspect of their visit is catered for in a positive and professional manner. We are looking for a driven, self-motivated and friendly individual who is dedicated to providing an exceptional customer experience.
**Day to day duties**:
- Ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
- Ensuring the proper qualification and understanding of customer requirements and advise customers of predicted completion times and collection arrangements
- Progressing vehicle repairs through the workshop, utilising effective communication with workshop control to ensure agreed vehicle completion times are adhered to.
- Professionally selling products, services and repair work as appropriate to customers needs whilst ensuring all objectives are fully achieved.
- Invoicing completed work and taking payments where required
- working as part of a team, to ensure all departmental objectives and KPI's are achieved
- Working with a variety of dealer and manufacturer systems to capture data and maintain accurate data records.
**More about you**:
Essential Skills:
- A proven track record of achieving high levels of customer satisfaction.
- A customer centric approach, always striving to deliver service above customer expectations with strong verbal and written communication skills
- Strong IT skills are essential and experience of using databases would be desirable.
- Ability to work to targets, deadlines and under pressure
- Ability to quickly build strong relationships
- A true team player
- A driving licence free from excessive penalties.
We may consider someone from an independent garage who can show the knowledge, confidence and driven manner. Keen to speak to you whether you are from a large set up or small dealer, volume or prestige we will be interested in hearing from you.
**What’s in it for you?**
- 30 days annual leave per year (including bank holidays) that will increase with length of service
- Birthday day off
- Contributory Pension Scheme
- Enhanced Maternity/Paternity and Adoption payment
- Manufacturing specific training along with inhouse training
- Staff discounted parts and servicing plus a free MOT every year
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Staff Car Scheme
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to work Scheme
- Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
- Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group
-
Volkswagen Van Centre Service Advisor
7 months ago
Cardiff, United Kingdom Sinclair Group Full time**Service Advisor Van Centre Cardiff** **Full time - 42.5 hours a week to work between the hours of 7:00am to 5:30pm Monday to Friday and rotational Saturday mornings.** **Position pays**:£25,000 to £34,500 OTE with uncapped potential** **Location: Volkswagen Van Centre Cardiff CF10 4BB** **The Opportunity**: Our Service Advisors are responsible for...
-
Volkswagen Service Advisor
3 weeks ago
Cardiff, United Kingdom Sinclair Group Full time**Service Advisor Volkswagen Van Centre Cardiff** We are currently recruiting for a Service Advisor to help us keep our Cardiff Volkswagen Van Centre branch running smoothly. **Full time - Shift Rota to cover between the hours of 8:30am to 5:30pm Monday to Friday and rotational Saturday mornings.** **Position pays**:* Negotiable depending on...
-
Volkswagen Service Advisor
7 months ago
Cardiff, United Kingdom Sinclair Group Full time**Service Advisor Volkswagen Cardiff** **Full time - Shift Rota to cover between the hours of 8:00am to 6:00pm Monday to Friday and rotational Saturday mornings.** **Position pays**: £25,000 basic plus bonus OTE £34,500** **Location: Volkswagen Cardiff** **The Opportunity**: Our Service Advisors are responsible for delivering and sustaining a fantastic...
-
Contact Centre Booking Advisor
7 months ago
Cardiff, United Kingdom Mon Motors Full timeThe Mon Motors Group is a family run company that was established in 1971. Today we are one of the largest automotive dealer groups in South Wales and the West of England. The group has main dealerships in Audi, Ford, Seat, Skoda, Volkswagen and Volvo, along with a large used-car operation and a number of multi-brand service centres and body shops and trade...
-
Service Administrator
2 weeks ago
Cardiff, United Kingdom Sinclair Group Full timeAre you a motivated, experienced automotive Service Administrator looking to work for an established motor retailer, supporting a fast-paced business by delivering a premium customer experience? If you are passionate about providing an exceptional level of customer service, then we are looking for you! **Job Title: Service Administrator** **Location:...
-
Call Centre Advisor
7 months ago
Cardiff, United Kingdom Carbon60 Global Full timeExperienced **Call Centre Advisor** required for on-going call centre role in the nearby areas to Cardiff. - **£14.02 per hour**: - Hybrid working pattern (1 to 2 days a week required in office) - Very well-paid overtime rates available - Great team environment **Principal Duties**: - Handling inbound and making outbound calls to existing customers -...
-
Contact Centre Advisor
2 weeks ago
Cardiff, United Kingdom Centre for Health and Disability Assessments Full time**Introduction** **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.From assessments and health services to...
-
Administrative Support
2 weeks ago
Cardiff, United Kingdom Fordthorne Transit Centre Full timeWe are recruiting for an experienced Administrator to carry out customer service and administrative support duties in the Transit Centre Service Department located on Penarth Road, Cardiff. They will possess an excellent telephone manner, administrative, communication and organisational skills and must be able to demonstrate evidence of good time management...
-
Volkswagen Sales Manager
3 weeks ago
Cardiff, United Kingdom Sinclair Group Full time**Job Title:Volkswagen Sales Manager** **Location: Volkswagen Cardiff** **Contract Type: Permanent/Full-time** **Hours of work: 5 days out of 7 on a rota (working every other weekend plus one day off in the week)** **Position Pays: £35,000 basic plus bonus - £51,800 OTE** **The Opportunity** An exciting opportunity exists within our Volkswagen...
-
Service Advisor
2 weeks ago
Cardiff, United Kingdom CarShop Full time**Service Advisor,** **Salary: £19,000 - £28,000** **Location:Cardiff** **Hours: 40 per week including evenings and weekends** CarShop (part of the Sytner group) is the UK’s largest omnichannel car supermarket. We are the spreaders of good carma in the automotive world and provide a world class customer experience. We have ambitious growth plans that...
-
Customer Service Advisor
2 weeks ago
Cardiff, United Kingdom Jomo People Ltd Full timeDo you have amazing customer service advisor experience and are you looking for a change? Do you come from a contact centre, retail or hospitality background? Are you looking to get into a great company with amazing progression opportunities? We are working with a Cardiff based financial services company who are looking to grow their team of customer...
-
Car and Van Rental Industry Professional
3 weeks ago
Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full timeThis role is a zero-hour contract opportunity at Thrifty Car & Van Rental. We are looking for a highly motivated individual who can be available across the week to start a career in the car and van rental industry.The estimated salary for this position is between $45,000 - $60,000 per annum, depending on experience.As a Rental Agent, your responsibilities...
-
Full Time Mechanic
2 weeks ago
Cardiff, United Kingdom Capital MOT & Service Centre Full timeCapital MOT & Service Centre are a local, highly reliable garage offering MOT tests, services and a complete range of car maintenance repairs. All makes and models of cars, vans, MPV’s and large goods vehicles are catered for and due to expansion we are now looking for an experienced mechanic and technician **Immediate start** - You must be fully...
-
Customer Service Advisor
2 weeks ago
Cardiff, United Kingdom Brite Recruitment Full time**CUSTOMER SERVICE ADVISOR** **£20,080 + Bonus** **CARDIFF / HYBRID** We have a great opportunity for an enthusiastic individual to work as a **Customer Service Advisor** on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector. As a **Customer Service Advisor**, you will be...
-
Customer Service Advisor
3 weeks ago
Cardiff, United Kingdom Sequence HQ Full timeWe’re looking for a highly motivated** Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in Cardiff**.** As a Customer Service Advisor you will provide** property management **and **tenancyadministration support services **to branches, landlords and tenants. We offer a clear, defined career path, support to study...
-
Senior Service Advisor
7 months ago
Cardiff, United Kingdom Pendragon Full time**Senior Service Advisor** **Evans Halshaw Vauxhall Citroen Cardiff** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...
-
Contact Centre Advisor
3 weeks ago
Cardiff, United Kingdom MAXIMUS Full timeIntroduction: Maximus UK is one of the largest providers of employment, health and disability support programmes across England, Scotland and Wales. Operating from more than 270 locations nationwide, Maximus UK employs more than 5,000 people, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Maximus operate...
-
Senior Service Advisor
2 weeks ago
Cardiff, United Kingdom Pendragon Full time**Senior Service Advisor** **Stratstone Jaguar Land Rover** **Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Senior Service Advisor
7 months ago
Cardiff, United Kingdom Evans Halshaw Vauxhall Citroen Full time**Senior Service Advisor** **Evans Halshaw Vauxhall Citroen Cardiff** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...
-
Temporary Contact Centre Advisor
8 months ago
Cardiff, United Kingdom National Grid Electricity Distribution Full timeJob Introduction Applications are invited for full and part time Contact Centre Advisors (Shift) within the Contact Centre based at Lamby Way, Cardiff, these are temporary roles for up to a period of up to 12 months. As one of our Contact Centre Advisors, you will play a key role in representing the Company positively at all times by handling all telephone...