Global Account Director

3 days ago

London, United Kingdom Zenith Global Full time

**Company Description**

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solvecomplex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

Zenith Global are the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide.

We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Reckitt, TikTok, Edrington, Coty, Electrolux and Nestlé.

About the role:
As a member of the Nomad Foods’ and Edrington Global Account teams, your role will be to lead the day-to-day management and delivery of best-in-class media services to the Central stakeholders at Nomad Foods’ European headquarters across its portfolio ofbrands and markets.

Your role will be pivotal to the success of this account. You will work with various teams within the broader Zenith Global and Publicis Media organisation. You will be building strong trusted relationships with key clients, supporting the Global BusinessDirector, the Account Management and extended Global Teams (Strategy, Digital, Data &Tech) to deliver outstanding work every time.

This role is fast paced and requires excellent project management skills, along with the ability to effectively manage international relationships, both with clients and local agencies. Good knowledge of digital and experience in operations management isessential.

This role reports to the Nomad Foods Global Business Director, with a dotted line to the Edrington Business Director.

Key Responsibilities:
Client service:

- Builds strong client relationships to understand the needs and requirements in order to proactively support the day-to-day delivery of projects
- Confidently manages multiple clients and categories (e.g. frozen foods, luxury whiskey etc)
- Responsible for the delivery of specific projects
- Displays critical thinking and challenges internal and external outputs
- Produces insightful, innovative and clearly articulated presentations
- Identified opportunities and business solutions that will leverage both internal and external cross-functional capabilities

Operations
- Streamlines and refines processes and ways of working within Global and local teams to deliver best-in-class operations for the Nomad and Edrington accounts
- Champions the Nomad’s Ops Model as well as the Edrington planning process within the business to drive operational excellence across Publicis / Zenith Global
- Owns Nomad’s bespoke tools and technology and work with the business to refine, build, and integrate these solutions into every aspect of the global business and market network (same applies to Edrington)
- Oversees and ensures accuracy as well as timeliness of account finances and billings

Project management:

- Efficient time management and prioritisation of multiple projects across different business units
- Coordinates and inspires agency resource including planning, digital, trading, search, eCommerce
- Deploys and liaises with local markets in the delivery of projects

Network Management
- Forges strong relationships with all Nomad and Edrington markets through monthly calls
- Identifies and supports Publicis / Zenith Global markets to streamline and optimise process and address operational challenges

Strategic planning:

- Manages monthly planning governance and work with Nomad / Edrington to define best-in-class output
- Supports the deployment of the media guidelines and the local markets output during the Annual Planning process
- Works collaboratively with partner agencies to ensure integrated communication planning and deliver fully integrated, seamless output for the Nomad business

Teamwork:

- Fosters relationships within the team and encourages 360 collaborations across functions to ensure consistent and high-quality delivery
- Drives integration across Publicis Media teams including PMX, Strategy, Commerce, Digital Hub
- Develops junior members of the team
- Keeps a positive attitude even under pressure

**Qualifications**

Experience working in the media industry in an account or planning role and demonstrated ability to work across projects and teams. Strong knowledge of digital media with knowledge of traditional offline channels desirable. Proficiency with media researchand industry tools is useful.

Client service:
Is dedicated to meeting the expectations and requirements of external and/or internal clients; gets first-hand client information and uses it for improvements in product services; acts with clients in mind; establishes and maintains effective relationshipswith clients and gains their trust and respect.

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