Global Account Manager

6 days ago

London, United Kingdom Zenith Global Full time

**Company Description**

We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we’re great, but as a team we’re unstoppable. Together, we seek out opportunities, frame problems and solvecomplex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI.

This person will be expected to drive key client projects that will include cross channel strategy development, markets coordination, supporting business growth strategies, supporting digital operations projects, and help identify new innovation opportunities.

**Key Responsibilities**:
- **Market Coordination & Network Management**:

- Coordinate 10+ local market teams to share relevant information and ensure understanding & adoption of such strategies.
- Ensure monthly market call presentations are run smoothly and to collate and distribute feedback and plans.
- Ensure local markets are following the Global strategy and executing best in class plans at a local level.
- Work closely with internal central team and local markets to coordinate and deliver excellent campaign management.
- **Client Servicing & Management**:

- **???????**Build strong relationships with key client stakeholders, to delivery across key tasks and markets.
- Lead day-to-day communication with key client market managers.
- Developing relationships with internal stakeholders to be seen as a key point of reference on the TikTok team.
- Alongside Account Director, be key point of contact for any non-campaign specific requirements (eg relationships reviews, internal reporting and forecasting).
- **Planning & Strategy**:

- **???????**Support the Account Directors to produce and create best in class ways of working and operations.
- Develop and implement efficient standard processes across the team to streamline tasks working with account, strategy, and digital teams
- Ensure the successful implementation of the strategy and be a key player in ensuring campaigns are timely and reported on effectively.
- Support the Senior Digital Director and Global Account Lead in identifying innovations in data & technology as well as identifying new vendors on the market for central buy testing.
- **Team development**:

- **???????**Management of the Senior Account Exec, supporting their learning and training needs, expanding their knowledge, managing their workload and ensuring they are delivering strong work
- Build relationships and establish the smooth running of key stakeholder groups: central Zenith account & planning and activation teams, and central/local Zenith activation teams.

**Qualifications**

**Experience Required**

**Preferred background in media/marketing with experience across**:

- Understanding and/or usage example of media channels (e.g. TV, radio, print, website, search, social, online video, etc.)
- Proficiency in Excel.
- Experience working with large team. With experience of managing others preferred.
- Experience managing multiple work streams to delivery to deadlines for multiple stakeholders.
- Previous working experience in media agency / marketing environment.
- Familiarity in execution/optimization and reporting in one biddable channel (e.g. Facebook, YouTube, or paid search) utilizing tools like FB Business Manager, Google Ads, SA360, etc. is a plus
- Project management and communication skills to be able to engage with multiple stakeholders to drive delivery of projects.
- Highly organized with previous examples of delivering projects in a timely and effective manner.
- Evidence of being proactive, solution focused and innovative with how they drive performance and delivery.
- Ability to meet deadlines in a fast-paced environment while ensuring high standard of work.
- Comfortable in multi-cultural environment.

**Desirable experience (but not required)**
- Proficiency in other languages, a plus
- Experience in handling Tech clients, managing In App campaigns, a plus

**What You Will Get**:

- Free Private Healthcare for you and your family
- Work Your World for up to 6 weeks a year
- A very rich Family Friendly policy
- Birthday Day Off
- Season Ticket Loan
- Work From Home Allowance
- Flexible working
- Volunteering Leave
- Generous Pension
- Income Protection Plan
- Summer Fridays

**Additional Information**

At Zenith Global, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovationand best reflects diverse consumer experiences.

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