Customer Service

6 months ago


Carlisle, United Kingdom Peter Tyson Appliances Full time

**Since 1966 Peter Tyson have been selling Audio, Visual and appliances. Our mission is to be the leading customer destination for consumer electronics. We work with the best brands to offer customers exceptional experiences that enrich lives and nurture passions. An exciting opportunity has become available to join our expanding Service team at Peter Tyson and help us grow.**

**Job description**

We are looking for a motivated individual who has a superb work ethic and eye for detail.

**Principal Accountabilities**
- Processing returned products
- Processing refunds to customers
- Taking in deliveries
- Assisting the Service Manager

**Health and safety**
- Be responsible as far as is reasonably practicable for your own health and safety, and the health, safety and welfare of other people.
- Compliance with the company’s health and safety statement.

**Person Specification**:

- History in Customer Service / Returns Role
- Friendly and approachable
- Excellent customer service skills
- Organisational skills must be strong
- Willingness to learn and develop skills and product knowledge
- Able to work individually and as a team
- Able to represent Peter Tyson in a professional manner

**Salary**: £11.50 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Carlisle: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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