Front of House Receptionist

7 days ago


St Albans, United Kingdom Create Pure Beauty Full time

We are currently looking for a passionate Part Time or Full Time Front of House Receptionist to join our our St Albans team. As Front of House, you will work closely with every member of the team ensuring the clinic run efficiently whilst building and maintaining strong relationships with our clients.

**Your main role in the salon will include**:

- Welcoming and greeting customers
- Prepare clinic notes on a daily basis as required
- Dealing with client enquires and responding to reviews
- Assisting the Therapists with re-booking of their clients and room turnover
- Managing online booking systems and keeping bookings up to date including rescheduling appointments as necessary
- Inventory control and ordering stock/consumables as required
- Dispatching orders and receiving supplier deliveries
- Plus other Admin duties to improve the company
- Organisation Skills
- Good telephone manner and friendly demeanour
- Good knowledge of Microsoft Word and Excel
- Work independently & part of a team
- Excellent time-keeping
- High levels of customer service
- Good product & treatment knowledge
- Friendly and bubbly personality
- Target driven
- Able to use own initiative to manage day to day challenges and issues arising
- Reliable, punctual and professional
- Flexible to work some evenings & weekends
- Driving licence

**Desirable Skills (but not essential)**:

- Experience within the beauty industry
- Business or Sales & Marketing skills
- Knowledge in use of Microsoft / Word
- Knowledge in Phorest Software

**Benefits**:
We are a fun and friendly workplace and offer an attractive benefits package which includes:

- BUPA private medical care
- Competitive Salary
- Commission & Tips
- Complimentary treatments on your day's off
- Generous employee discount on retail products
- Family & Friends discount on treatments
- Free car parking

**Job Type**:Full Time/Part Time

**Salary**:The salary for this position will be discussed following a successful interview as it will depend on the experience and qualifications.

**Hours**:The contracted hours for this position will be discussed following a successful interview but will include working Saturdays and some evenings.

**Job Types**: Full-time, Part-time
Part-time hours: 16-40 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Employee discount
- On-site parking
- Private medical insurance
- Sick pay

Supplemental pay types:

- Commission pay
- Tips

Application question(s):

- Are you able to work Saturdays?
- Are you looking for full time or part time?
- Do you have any experience in the beauty industry? If so what experience?
- When are you able to start?

Work Location: In person


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