Receptionist

1 week ago

St Albans, United Kingdom Lah Property Marketing Full time

**Description**:
**Front of House Receptionist**

**St Albans**

**£11,232**

We have an opportunity for a part time receptionist to work as part of a job share team in a distinguished office building in St Albans. You will enjoy delivering a first class and friendly visitor experience. You will also be efficient in office administration and handover processes a part of a job share team.

**Hours and salary**

Monday and Tuesday 8am - 5pm

No weekends, but flexibility is required to provide cover for your job share for holidays and sickness. There is free parking at the building.

**Key Responsibilities**:
**Reception responsibilities**
- Being the first point of contact, - the ‘face of the building’, providing a warm and efficient welcome
- Meeting, greeting and registering all visitors to the building, following appropriate processes
- Ensuring the reception area always looks pristine and welcoming
- Managing deliveries, including couriers and post
- General administration as required
- If there is any vacant space, you will support the sales and leasing agents, ensuring vacant area is looking pristine and ensure a hospitable welcome to potential new occupiers
- You will also develop a good understanding of the local area and develop a local amenities information file

**Building management**
- Managing and reporting any maintenance or building issues and keeping the off-site Building Manager informed
- Managing contractors visiting the building to undertake regular maintenance or specific repairs and keeping a progress log
- You will pay particular attention to the security of the building
- You will produce a weekly update report for key stakeholders

**Tenant engagement**
- You will research and introduce (when applicable) concierge/added value initiatives - aimed at delivering a community vibe and offering activities to increase enjoyment during the working day. This may include negotiating freebies or local discounts with businesses and pop-up activity.
- You will develop a newsletter (when appropriate) for tenants to communicate such initiatives.

**Skills, Knowledge and Expertise**:

- You will previously have worked in a front of house reception role or customer service, marketing or sales environment.
- You will be personable and proactive with a confident manner and able to deliver impeccable customer service.
- You will be proactive, self-motivated and willing to organise the additional concierge or added value activities as part of the reception role.
- You will have excellent written and oral communication skills and be a competent Microsoft Office / PC systems user
- You will enjoy working independently but also as part of the reception job share

**Benefits**:
Company pension

Referral programme

Wellness scheme, including a 24-hour confidential helpline

Company events

**About LAH Property Marketing**:
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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