Receptionist

6 months ago


St Albans, United Kingdom Red Door Recruitment Full time

**St Albans**

**Up to £25k**

**Monday to Friday, 8am-4.30pm or 9.30am-6pm**

We are recruiting for a Receptionist to join a successful, professional services firm based in central St Albans.

The Receptionist reports directly to the Front of House and Office Manager. You will also work closely with the Front of House and Office Manager in the London office, to ensure consistency across both offices. You will be ready to get stuck into administrative tasks, as well as organising meetings for our clients and colleagues, and various other reception duties.

This role is ideal for someone who is passionate about customer service and delivering impeccable service.

**What’s in it for you?**
- Salary: Up to £25k
- Hours: Monday to Friday,8am-4.30pm or 9.30am-6pm, **fully office based**:

- 25 days holiday
- 3% employer pension contribution
- Death in service of 4x salary
- Bonus scheme

**Key Responsibilities for the Receptionist**:

- Being the first point of contact for our clients, greeting clients in a courteous and professional manner; always striving to go above and beyond
- Answer and direct incoming phone calls to the appropriate person
- Diary management of meeting rooms
- Organise and co-ordinate car parking spaces for both visitors and staff
- Manage the reception area, meeting rooms and kitchen to ensure they are always clean and presentable
- Handle incoming and outgoing mail, packages and deliveries
- Regular stock takes of stationery and sundries to ensure appropriate levels are maintained, placing weekly kitchen supply orders as required
- Faults and repairs -supporting the Front of House and Office Manager to organise decorators, engineers and more
- Act as the first point of contact in relation to faulty refreshment equipment (e.g. coffee machines) and liaise with engineers (e.g. for printers)
- Supporting the Front of House and Office Manager to liaise with our landlord and work quickly to resolve any issues at the building
- Supporting the Partners and teams in general office tidy up, and various admin tasks
- Working closely with all suppliers to ensure the smooth running of the business
- Be able to handle complaints or issues promptly and maintain our high standard of guest care and service
- Organise Firm lunches and adhoc projects supporting Firm and client events

**For this Receptionist role the employer is looking for**:

- Strong focus on communication and customer service
- Organised approach with attention to detail
- Ability to work well in a team
- Ability to prioritise work
- The ability to think logically and on your feet and good problem solving skills
- Presentable, friendly and welcoming demeanour
- Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: JB3492


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