Support and Development Officer

2 weeks ago

Malmesbury, United Kingdom The George Veterinary Group Full time

**GROW WITH US**. We seek a decision maker for this varied and dynamic role, working within our Operations department and across all our departments at The George Veterinary Group, able to bring projects to completion to enable us to grow anddevelop. This role requires a can-do attitude from an engaging and physically active person, able to implement change, and bring people with them. You will need both organisational and collaborative skills to affect and implement change across our business.Changes may require the training and the upskilling of non-clinical staff in new processes or procedures - sometimes one to one - team building, social media input, logistics, planning and implementing physical changes to the workspace. A focus on wellbeingand employee personal development will form a key part of this varied role.

The role serves to improve processes, communication channels and ultimately wellbeing for all who work at The George. Both training and coaching skills would be beneficial although we would would also anticipate the role will assist colleagues in signpostingtowards suitable training or webinars to improve skills and understanding. The role will also assist with auditing and implementation of HR policies and procedures.

Our core values are Compassion, Respect, Integrity, Sustainability, Progression and Care and we work hard to promote and demonstrate these. The physical and mental health of our teams is important to us to ensure we can be the very best versions of ourselvesand work effectively together in a sustainable way. There are exciting times ahead as we continue to grow and progress. GROW WITH US.

**SKILLS & EXPERIENCE REQUIRED**:

- A "can-do" attitude with experience working collaboratively to affect change
- A completer-finisher able to communicate effectively and close the loop on comms
- Experience in multi-channel communication internally
- An aptitude for IT and Microsoft office suite for improving efficiency and training.
- Experience of delivering training on non-clinical development
- A genuine interest in developing and promoting wellbeing practice-wide
- A creative thinker or someone able to shape ideas
- Confidence to challenge both your own and others’ ideas
- Understanding of mental health awareness and wellbeing

**RESPONSIBILITIES**:

- To support all teams across the business through implementation of changes
- Management of projects from concept to delivery, identifying requirements of training and resource
- Identify training and upskilling opportunities for non-clinical staff to ensure employees have the necessary skills to fulfil their roles efficiently, enabling them to support their own clinical teams more effectively
- Wellbeing and personal development of employees
- Supporting HR policy review
- Ability to design and develop awaydays and internal training
- Managing appraisal and TNA process
- Reviewing and processing staff survey
- Identify and implement improvements to the physical space/working environment which promote wellbeing and will increase productivity
- Travel between different premises to keep in touch with all personnel and ensure changes occur to the same standard in all areas and for all people

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