Care Coordinator/medical Administrator

3 weeks ago


Borehamwood, United Kingdom Fairbrook Medical Centre Full time

Faribrook Medical Centre is a GP surgery is based in Borehamwood.

We are looking for a practice administrator/care co-ordinator to work with our busy Fairbrook family team both in administration and reception.

The person needs to be flexible, approachable, have empathy and patient focused care.

He/She/They need to have a positive mental attitude and a lot of smiles

**Main Duties(but not limited)**:

- Booking and cancelling appointments
- Dealing with patients over the phone and face to face
- Communicating & liaising with the Clinical Team
- Printing prescriptions
- Taking messages, requests and records/ pass information accurately
- Overseeing patient appointments
- Ensure reception/waiting areas are clean and tidy
- Repeat prescriptions via a protocol
- Helping to signpost patients over the phone and face to face
- Liasing with Pharmacists, Pharmacies, and all clinical staff in the practice
- Communicating & liaising with the Clinical Team
- Registrations and online access
- Administration of notes in and out
- Taking messages, requests and records/ pass information accurately
- Learning to signpost patients into the various appointments pathways.

We are looking for 4 days 8.00am - 6.30pm. Working with the team in the surgery and NOT WFH. 1/2 in reception and 1/2 in administration. Flexibility to cover other shifts if needed. 3 days would be considered.

**Job Type**: Fulltime or Part-time but need to be able to cover until 6.30pm

**Salary**: £11.11 with yearly review.

**Job Types**: Full-time, Part-time

**Salary**: £11.11 per hour

Expected hours: 37.5 per week

**Benefits**:

- Health & wellbeing programme
- Sick pay

Schedule:

- 10 hour shift
- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 31/03/2024



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