Medical Administrator/ Care Coordinator

3 weeks ago


Borehamwood, United Kingdom Fairbrook Medical Centre Full time

Faribrook Medical Centre is a GP surgery is based in Borehamwood.

We are looking for a practice administrator/care co-ordinator to work with our busy Fairbrook family team both in administration and reception.

The person needs to be flexible, approachable, have empathy and patient focused care.

He/She needs to have a positive mental attitude and a lot of smiles

**Main Duties(but not limited)**:

- Booking and cancelling appointments
- Dealing with patients over the phone and face to face
- Communicating & liaising with the Clinical Team
- Printing prescriptions
- Taking messages, requests and records/ pass information accurately
- Overseeing patient appointments
- Ensure reception/waiting areas are clean and tidy
- Repeat prescriptions via a protocol
- Helping to signpost patients over the phone and face to face
- Liasing with Pharmacists, Pharmacies, and all clinical staff in the practice
- Communicating & liaising with the Clinical Team
- Registrations and online access
- Administration of notes in and out
- Taking messages, requests and records/ pass information accurately
- Covering in reception, learning to signpost patients into the correct appointments

We are looking for Monday 8.00am - 6.30pm, Wednesday 8.00am - 6.30pm, Thursday 8.00am - 6.30pm, and Friday 8.00am - 6.30pm. Working with the team in the surgery and NOT WFH. 2 days in reception and 2 days in administration. Flexibility to cover other shifts if needed

**Job Type**: Fulltime or Part-time but need to be able to cover until 6.30pm

**Salary**: £10.50 with yearly review.

COVID-19 considerations:
Sanitizer are also readily available. If outbreak then desks 2 meters apart. Covid test available.

**Salary**: £10.50 per hour

**Benefits**:

- Sick pay
- Wellness programme

Schedule:

- 10 hour shift

COVID-19 considerations:
We've installed clear plastic barriers, we wear face masks and work 2 metres apart from our colleagues. Hand sanitizer are also readily available.

Ability to commute/relocate:

- Borehamwood, Hertfordshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 10/04/2023
Expected start date: 03/04/2023



  • Borehamwood, United Kingdom Fairbrook Medical Centre Full time

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