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Data Compliance Administrator

3 months ago

Cambridge, United Kingdom Cambridge University Hospitals Full time

**Main area**
- Pathology**Grade**
- Band 4**Contract**
- Permanent**Hours**
- Full time - 37.5 hours per week (Possible extended working days and/or late shifts)**Job ref**
- 180-B-245191**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital-Division B**Town**
- Cambridge**Salary**
- £25,147 - £27,596 per annum**Salary period**
- Yearly**Closing**
- 06/05/2024 23:59Job overview

The post holder will work within the Blood Sciences Reception team, acting as a key link between Reception, the IT teams and the Pathology Engagement and Relationship Manager. They will be responsible for Blood Sciences data quality and by working with external customers; ensuring results are delivered quickly and to the correct location.

Main duties of the job

Use a wide range of effective and timely communication skills acting independently to explain, analyse and interpret information/data.

Modifying and adapting communication methods using persuasion and tact within delegated sphere of authority.

Maintain clinical records in relation to activities carried out; may input/interrogate test results of others.

Responsible for the setting up of new submitters in conjunction with the Beaker team and perform data entry and maintain clinical records.

Develop good working relationships with external stakeholders and work collaboratively with them, striving towards positive effects with change.

To work flexibly in reflection of service needs, this may include an extended working day or change of hours to reflect an early or late shift.

**Key Relationships**:
***Blood Sciences Reception Manager, Biochemistry and Haematology Clinical Leads, Blood Sciences Lead, EPIC Interfaces and Beaker team, Pathology Quality Manager, Pathology Engagement and Relationship Manager.

NB: Post holder must not work outside their defined field of competence

Working for our organisation

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 6th May 2024

Interviews are due to be held on 13th May 2024

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria

Appropriate NVQ 3/diploma Customer Service/ Business Admin or equivalent Typing qualification

Additional theoretical or applied IT training to diploma equivalent level
- Or equivalent experience in data quality and administration.Desirable criteria
- Working towards administrative qualification or equivalentExperience & Knowledge

Essential criteria

Experience of working in a busy clerical/office environment or reception

Demonstrable experience and knowledge in using Microsoft office including but not limited to Outlook, Excel and Word

Experience of dealing with difficult situations and confrontations

Experience of Quality Management systems

Data entry experience and documentation

Experience of producing documents to a high standard
- Understanding of confidentiality and data protectionDesirable criteria

Previous relevant experience of working in the NHS

Experience of Pathology IT systems

Experience of supervising staff

Recruitment and Selection of staff

Knowledge of a range of routine and non-routine healthcare science duties

Knowledge of Trust information systems
- Knowledge of the Trust including awareness of priorities**Skills**:
Essential criteria

Willingness to undertake cross training to extend skill set to deliver role

Ability to adapt to change

Demonstrable i