Customer Access Officer

3 weeks ago


Merseyside, United Kingdom Plus Dane Full time

**Job details**:
Job reference
- 2020RR00387

Date posted
- 24/08/2023

Application closing date
- 10/09/2023

Location
- Merseyside or Cheshire

Salary
- £23,820
- Please job description

Contractual hours
- 35

Basis
- Full-Time Staff

Job category/type
- Customer Service

Job description

**Contract Type: Permanent (3 Positions) Contracted Hours: 35 (Full Time and Part Time available minimum hours 20)**

**Who we are**

Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do.

Working with our customers really does change people’s lives and if you want to make a difference Plus Dane is the place to be

We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.

**What we’re looking for from you to join our team**

Are you someone who enjoys a challenge and can work to a high standard?

We’re looking for people with passion and curiosity. A resilient self-starter, you’ll work flexibly and responsively. You will be based in either in Cheshire or Merseyside, working both at home and in one of our modern and stylish offices.

You’ll be a people person, have great empathy and can supply fantastic customer service through problem solving and innovation in an exciting, fast paced environment.

You’ll be a great communicator and develop relationships across the whole organisation.

**What you’ll get in return**

You will be generously rewarded with a competitive salary and great benefits, including a cash healthcare plan, employee assistance programme, generous shopping discounts and a competitive pension scheme.

From the moment you join you have 35 days holiday plus bank holidays, including the days between Christmas and New Year. This is part of our commitment to our peoples’ wellbeing, which is recognised through our accreditation by the Wellbeing Charter and supported by an excellent management team and colleagues, including wellbeing champions and mental health first aiders.

We actively encourage personal development and there are plenty of opportunities to progress your career as you join the team that has a career path to many other parts of our organisation. We also offer ongoing training in a variety of areas including formal qualifications.

If this sounds like the place for you APPLY

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