Tenant Liaison Officer

2 weeks ago


Merseyside, United Kingdom Fawkes & Reece Full time

**Location**: Merseyside
**Salary**: £16.00 per Hour
**Contract**: Contract
**Type**: Full Time

**Reference**: CH49/DS_1675094552
**Posted**: January 30, 2023
**Consultant**: Debbie Stilwell

**Tenant Liaison Officer**
**Start ASAP - Temporary to Permanent**
**Wirral**
**£16.00ph Umbrella PAYE**
**Plus £0.45p Site Mileage**

**The Client**
Our client is a leading Social Housing Contractor with offices based Nationwide. They work with some of the largest City Councils and Housing Associations/Groups across the Country. Due to internal movement, they are looking to recruit a Tenant Liaison Officer for their project in the Wirral.

**The Role**
You will be responsible for liaising with Tenants, Supervisors/Site Managers and the Client regarding access and programme of works for their 'Planned Works Project' across a stock of houses in the Wirral. Works will consist mainly of replacement windows and EWI works.

**Responsibilities**:
Liaising closely with Tenants & Scheme Manager regarding access and programme of works
Assisting and liaising with Site Managers, Supervisors and the Client
Contacting neighbourhood housing associations and establishing working relations
Visiting tenants and advising them on completion dates, colour schemes etc.
Attending/chairing tenant forum meetings/open days advising tenants of works being completed
Conducting surveys
Pre-entry visits to introduce the company & to advise tenants on works being completed
General admin - printing letters, updating files and trackers, arranging appointments etc.
Flexibility to travel to scattered properties

**Qualifications & Experience**
**_Must have_** previous experience of working as an TLO/RLO on social housing projects.
CSCS card desirable but not essential
Ability to manage own workload & work to tight deadlines
Ability to work under pressure
Full UK Driving Licence & Own Transport***

**Benefits**
£16.00ph Umbrella PAYE
Plus 0.45p Site Mileage
Temporary to Permanent position
The opportunity of working with a leading Social Housing Contractor

**What to do next**:


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