Older Persons Services Officer

1 month ago


Merseyside, United Kingdom Plus Dane Full time

**Job details**:
Job reference
- 2020RR00384

Date posted
- 10/08/2023

Application closing date
- 24/08/2023

Location
- Merseyside

Salary
- £26,725 plus £1,100 car allowance.

Contractual hours
- 35

Basis
- Full-Time Staff

Job category/type
- Support

Job description

**Contract Type: Permanent Contracted Hours: 35 hours**

**Who we are**

Plus Dane provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do.

Working with our customers really does change people’s lives and if you want to make a difference Plus Dane is the place to be

We live by our values of working together, achieving for our customers, taking ownership, and having the opportunity to learn and grow.

**What we’re looking for from you to join our team**

Older Person's Services Officer is a busy role and every day is different. You will work with Older People to provide support to sustain their tenancy. You will deal with new customers to the business by arranging viewings and sign ups and you will support customers to make Housing Benefit claims and other benefit advice or signposting to other agecies if required.

As an Older Person's Services Officer you will support existing customers to deal with low level anti-social behaviour. You will work with customers who may have hoarding issues and helping them to address this. You will arrange activities within the schemes and complete welfare calls cover when required.

**What you’ll get in return**

We offer hybrid working which means working a 7-hour day between Monday - Friday in the office and from home.

You will be generously rewarded with a competitive salary and great benefits, including a cash healthcare plan, employee assistance programme, generous shopping discounts and a competitive pension scheme.

From the moment you join you have 35 days holiday plus bank holidays, including the days between Christmas and New Year. This is part of our commitment to our peoples’ wellbeing, which is recognised through our accreditation by the Wellbeing Charter and supported by an excellent management team and colleagues, including wellbeing champions and mental health first aiders.



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