Medical Receptionist/patient Care Navigator

2 weeks ago


Colne, United Kingdom Richmond Hill Practice Full time

An exciting opportunity has arisen at Richmond Hill Practice for an enthusiastic Medical Receptionist/Patient Care Navigator to join our busy, but supportive team.

Answer incoming calls confidently and signpost patients to the appropriate service or healthcare professional in a courteous, efficient and effective way.

Process appointments requests from patients by telephone or by the relevant NHS approved communication tool, following the Care Navigation protocol.

Deal with general enquires, liaising with clinicians and other members of staff.

Undertake administrative duties as required.

Experience within General Practice and the ability to use the EMIS soft ware would be desirable.

Excellent IT skills and use of Microsoft Word & Exel is essential.

Qualifications Essential: Educated to GCSE level or equivalent. GCSE Mathematics and English (C or above).

Desirable: AMSPAR Receptionists Qualification. NVQ Level 2 in Health and Social Care

For more information and full job description please send your CV and a covering letter.

**Job Types**: Full-time, Part-time

Pay: From £11.44 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Colne BB8 0JZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 14/06/2024



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