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Receptionist / Administrative Assistant

3 months ago

Earls Colne, Essex, United Kingdom Primary Care Careers Full time

About the Role:


The Pump House Surgery has an opportunity for a receptionist/administrative assistant to join our busy practice support team, on a full-time basis
.


You will be the first point of contact either face to face or on the telephone and must work well as a team member

The main responsibilities of the role include:

  • Undertaking a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team;
  • Data entry and read coding of relevant patient information and medical data into the clinical system;
  • Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary;
  • Retrieving paper notes as requested;
  • Photocopying documents as required;
  • Dealing with referrals to primary care;
  • Actioning tasks set by clinicians and the practice manager;
  • Reviewing and summarising medical records;
  • Registering new patients;
  • Covering reception, as and when required;
  • Handling phone enquiries efficiently.
  • An experienced administrator
  • Previous reception experience and knowledge of SystmOne is preferred but not essential
  • Adaptable and friendly, with administration, time management and organisational skills;
  • Excellent communicators able to work in a confidential and discreet manner;
  • Able to "think on their feet" in a busy working environment;
  • Able to multitask, work hard and maintain a high level of attention to detail, when under pressure;
  • Able to work as part of a multidisciplinary team, as well as comfortable working independently.
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us:

We are a well-established rural dispensing practice with a growing list size of 8000 patients.

Our team is made up of GPs, Nurses, HCAs, Dispensers, Administrators and Management. We are also supported by a Clinical Pharmacist, Physiotherapists and a Social Prescriber.

We are committed to quality and innovation within a positive and supportive culture.
Earls Colne is a picturesque and historic village situated between Chelmsford and Colchester. The towns of Halstead and Colchester are about 3 & 10 miles distant respectively.

There are mainline train services from Marks Tey and Kelvedon to London Liverpool Street (54 mins) and access to A12 at Kelvedon.

**Disclosure and Barring Service Check