Prevention and Casework Officer

2 weeks ago


Cornwall, United Kingdom Cornwall Council Full time

The recent Housing Options Service Transformation created a stand-alone Prevention & Casework Specialist Pathways Team. This pulls together the challenging but rewarding prevention-focused homelessness pathways that target and support Young People, Prison Leavers, DASV, Mental Health and those approaching from war torn countries.

The postholder will be experienced of working in partnership with internal and external agencies to undertake asset-based assessments to understand risk as well as customer’s strengths, talents, ambitions and to identify areas they may require additional support. The postholder will also be resilient, adaptable, motivated, organised, have a thorough understanding of adult safeguarding and enjoy working in a busy team. The ability to work calmly and effectively under time pressures dealing with emotive and sensitive client situations is essential.

Although this role is largely hybrid working (mixing office and home working) the postholder will also be required to visit customers in the community, whether they be rough sleeping, in temporary accommodation, in hospital or at an office of a partner agency.

Whilst the location/work-base for this role may have been specified our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g. race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.


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