Outbound Calling Representative

5 months ago


Royal Tunbridge Wells, United Kingdom Premier Christian Communications Ltd. Full time

JOB TITLE: Outbound Calling Representative (Supporter Care Representative)

LOCATION: Crowborough Office, TN6 3DZ

HOURS OF WORK: (Part Time) Monday - Thursday: 4pm - 7pm, **Every other** Saturday: 11am - 5:30pm, Sunday: 11am - 12pm*_**possibility of remote working on Sundays only**_

Week 1: 13 hours

Week 2: 19.5 hours

Weekly average: 16.5

SALARY: Full time equivalent £22,267.44 per annum (FT hours, 35) and Part time £10,296. per annum

Do you enjoy talking to people? Do you have good conversational skills and an ability to put people at ease?

We are looking for someone to work within a small, friendly calling team, to build relationships with those that engage with us and secure financial support for the work that we do.

The role:

- To phone contacts from well-developed databases
- Receive incoming phone calls as part of specific campaigns
- Ask supporters to setup a direct debit or increase their direct debit
- Introduce Premier to people who are less familiar or totally new
- Take financial information over the phone, and update personal details on calls
- Convert new interest in magazines to purchase a subscription

We are looking for someone to start as soon as possible.

Skills and Personal Qualities:

- Experience in telemarketing or fundraising is not essential but would be an advantage
- Team working experience
- Proven administration, multi-tasking and prioritising skills
- IT literacy in Microsoft Office

The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.

**Job Types**: Part-time, Permanent

**Salary**: £22,267.44 per year

**Benefits**:

- Company pension
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme

Work Location: In person



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