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Customer Service Representative

1 month ago

Tunbridge Wells, Kent, United Kingdom Brook Street NMR Full time

Customer Service Role

We are seeking a friendly and organised individual to join our sales, renewals and customer service teams in Tunbridge Wells.

Key Responsibilities:

  • Make outbound calls to new and existing customers
  • Handle a range of enquiries from customers by telephone and email
  • Process incoming and dispatch outgoing mail
  • Scan incoming documentation, file and distribute appropriately
  • Provide a friendly and efficient service to customers

Benefits:

  • 20 days holiday a year plus Public Bank Holidays
  • Company pension scheme
  • Great personal development opportunities

As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, we are committed to engaging with candidates from diverse backgrounds.