Customer Advisor
6 months ago
Well established client require a Customer Service Advisor to join their very busy team. The role is temporary and hours are 8am to 4pm/9am to 5pm. This is a hybrid role and once training has been completed, for example you can work from home 3 days per week and attend their friendly open-office on the remaining 2 etc. All 'work from home' kit will be provided by the client.
Duties will include:
Taking high volume of inbound calls
Dealing with queries and resolving issues
Escalating any complaints in the correct manner
Live chat
Logging all activities on CRM
Liaising with internal staff
Temporary contract role for 6 months+
**Follow us on LinkedIn, Facebook, and Twitter.**
**Job Types**: Temporary contract, Full-time
Contract length: 6 months
**Salary**: £10.82 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 2 years (required)
Work Location: In person
Reference ID: KAM
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