Booking Assistant

5 months ago


Nottingham, United Kingdom Full Scale Digital Full time

**Full Scale Digital Job Description - Booking Assistant**

**Location**:Beeston, Nottingham

**Basic Salary**: £22,500

**Working Hours**: Monday - Thursday 9am-6pm & Friday 9am-3pm

Thank you for your interest in the above job role here at full Scale Digital. In return for your skill, drive, and commitment, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and having a commission-based salary you will have access to:

- 25 days annual leave + 8 days Bank Holiday.
- Competitive commission rate in addition to your take home pay.
- Access to a generous, defined benefit pension scheme offering.
- On-site gym access.
- Great work-life balance

**Roles & responsibility**:

- Manage and qualify leads on behalf of our clients.
- Identifying potential needs and creating highly qualified appointments.
- Understanding key unique selling points for each client.
- Commitment to increasing industry knowledge to provide a much stronger customer experience (training will be provided).
- Ability to identify upsell and cross selling opportunities during conversations to enhance the project potential and introduce additional revenue channels to optimise client earnings from each lead.
- Managing and maintaining scheduled follow-ups to ensure client pipeline creates a continuous flow of maturing leads and appointments.
- Maintaining clear information with each appointment to provide a detailed handover to each client.
- Consistently hit and overachieve on targets.
- Analyse performance data for clients and have a proactive approach to any issue that may arise.
- Ability to manage client relationships and manage continuous client reviews to discuss overall campaign performance.

**Personal requirements**:

- Excellent communication skills with a passion for sales and building long-term customer relationships.
- Customer-driven and a problem solver.
- Ability to sell products and services.
- Self-disciplined and highly organised with the ability to work independently.
- Strong networking skills to build relationships with prospective and existing clients.
- Proficiency in using smartphones and digital technologies to enhance communication.
- In-depth knowledge of sales strategy, product demonstration and sales reports.
- Excitement to be part of a fast-paced and energetic environment.
- Ensure customer satisfaction is the highest priority.
- Ability to adhere to General Data Protection Regulations.
- An eye for detail and maintaining excellent quality standards.

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year

**Benefits**:

- Company pension
- On-site gym

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: Full Scale Digital Booking Assistant 001


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